Overall Ratings & Reviews HYATT house Santa Clara

Staff were really nice and helpful, the only downside is only one elevator was working during my entire stay. A few things in my room were broken but nothing major. Would definitely stay at this location again.

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Great hotel

I booked the wrong day by accident and tried to switch my reservation but they didn't have availability and they refused to refund the room.

We had a great experience and would stay there again in a second. The free breakfast was very good and had many different options. The front desk staff was very kind and welcoming. The room was huge and had a full fridge, stovetop and microwave. The shopping area it is located in had Multiple restaurants, a ColdStone and Safeway was near as well.

Every thing was very good

Our favorite place to stay

Checking in was a breeze. Room was clean. The bed was comfortable.

Check in was smooth and the reception lady was super nice

Have a wonderful day!

Room was very nice

Only stayed here one night but glad we did. The gentlemen at the front desk were very nice and was easy to get another parking pass after my child “blew” the first one out the window(eye roll). Our room was clean, even though we were next to the main road we couldn’t hear road noise. Only gave comfort a 4 star bc the bed wasn’t the softest but whose bed is as comfortable as your own right? Had a decent free breakfast in the morning and lots of options in the same parking lot for food(Red Robin, Pizza, etc.), coffee(Peet’s) and a grocery store which is always a plus! Will definitely be staying here every time we come back up.

Our room was not cleaned per schedule

Beautiful rooms, free delicious hot breakfasts all udung normal bowls, places, glasses, cups, and actual silverware. Only paper products were napkins and to-go coffee cups.

The front desk was amazing, we needed extra towels, pillows, blankets and a later check out and we were totally accommodated.

Comfortable rooms, loved the kitchenettes.

The windows are sealed and cannot be opened! The air they pump in is extremely dry. Either you hack something with wet towels or get yourself a humidifier. Claustrophobic. Smelly. Noisy.

It’s a nice hotel overall. I wish the breakfast was a bit better :) Overall clean and comfortable

We booked 3 rooms for 3 families & everyone had a great time.

Overall great hotel room and location. Only complaint is the the shower took several minutes to heat up