Breakfast very good, items replenished when asked. Bar meals, small choice but very good. Unfortunately the coffee served at the bar was not, flat white cold and weak, black Americano hot but very weak & watery. However, coffee & hot chocolate from machine at breakfast was excellent! Staff friendly & reception very welcoming. Did not eat in restaurant as menu not to all of out tastes. Towels in room large & soft, bed comfy. Grounds beautiful and plenty of outdoor seating too.

Beautiful surroundings with friendly staff.

Absolutely amazing place to stay only around the corner to the Harry Potter studios and staff was helpful and breakfast was perfect everything you can ask for the room was super tidy and had everything in room you needed

Excellent service as usual, super courteous and helpful reception staff and nice room. AAA

Not happy with Hotels.com at checkin. The price I actually paid was more than the hotel said I had paid. Queried this with Hotels.com and was told I should not have been told that price by reception, as that was Hotels.com negotiated price. I told reception this and they said this is what is always shown to guests. I had to sign the printout. Not happy. Lovely room and comfortable beds, the carpet was an awful pattern though. Might give you a migraine or epileptic fit! No plug or light by the kettle and tea and coffee making station. Had to ask for extra supplies though, as not enough to actually make two drinks with. Bring your own biscuits as none supplied. Breakfast was ok, but like a lot of hotels the fried eggs were not fried, but steamed! It’s not the same! Lots of parking. Quiet and in a nice parkland.

Easy parking, good clean room, pleasant helpful stuff and very good food.

Hotel was amazing . Staff were very friendly and accommodating. The grounds alone were outstanding . Would highly recommend

Room was clean and tidy which is what you expect. Staff very helpful, polite, and willing to help. Stayed to go to Harry Potter world which is literally over the fence but a little drive. Plenty of parking Breakfast really good. Enjoyed Burger in the evening.Bar is amazing, enjoyed loads of swimming which is added bonus than staying in hotel which dosnt have a pool would stay again for sure.

We had some issues with the original room and were changed almost immediately. Both rooms we were in are in desperate need of some TLC, a repaint, some basic maintenance and in the one we slept in, a new mattress. Rooms are very small too. We saw two cracked windows in the walkway from reception to rooms - risk assessment!!! The staff were very nice, helpful and I'm sure they feel that they are fighting an uphill battle. Breakfast was adequate at best. Parking is ok. More options for access to shift luggage would help rather than the long walk via reception! I used to live nearby and this hotel has a more upmarket image but having stayed there I wouldn't use again if I could get a premier inn for less money! The Main House is very nice to look at and walk around but the separate accommodation block is below par, a completely separate entity. It wasn't an awful experience but certainly not value for money.

The breakfast was £10/$15 per breakfast, dining room very pleasant, a good selection od hot and cold drinls, breakfast food , cereals, fruits, and good selection of meats all looking fresh, hot food was well presented and wholesome, eggs,bacon,sausage,mushrooms,hashbroens, bread,bread rolls,butter and a toaster. The reception personnel were always pleasant and accomodating, one morning there was an inspector checking food quality, general hotel inspections stuff so good to know all was on board. Parking was safe and enclosed, quiet place to rest and super grounds for relaxing and taking in pleasant nature walks. The room was clean, and shower was great, bed comfortable. Decor was tasteful and suited to relaxation.

The breakfast was £10/$15 per breakfast, dining room very pleasant, a good selection od hot and cold drinls, breakfast food , cereals, fruits, and good selection of meats all looking fresh, hot food was well presented and wholesome, eggs,bacon,sausage,mushrooms,hashbroens, bread,bread rolls,butter and a toaster. The reception personnel were always pleasant and accomodating, one morning there was an inspector checking food quality, general hotel inspections stuff so good to know all was on board. Parking was safe and enclosed, quiet place to rest and super grounds for relaxing and taking in pleasant nature walks. The room was clean, and shower was great, bed comfortable. Decor was tasteful and suited to relaxation.

Beautiful grounds and welcoming sraff. The hotel was excellent value and wecwill stay there again. We especially loved how quiet it was.

Nice stay

The room was comfortable althoigh ot would have been nice to have more vegan options for the hot breakfast. The meal we had in the bar, was lovely and the staff very helpful. Wandering around the grounds was very relaxing.

Had to swop rooms twice as first room paint was scuffed, bed not clean. 2nd room (upgraded to superior) was right next to air con which kept me awake all night, has cracks in paint work and mould in bathroom. 3rd room was very nice. Staff were lovely and bar area was nice. Gardens beautiful. Rest of hotel (not shown in website) photos needs renovation with broken window in corridors, scuffed and peeling paint.

Good

What a lovely 3 night stay we had. Staff very friendly and attentive, room gorgeous, beautiful grounds to stroll around and enjoy. We had the pool all to ourselves, it really was a treat. Highly recommend staying here. We will most certainly be back.

Great room, staff were very helpful and friendly, had a lovely meal in the restaurant Would definitely recommend

Bottom of bathroom door chipped and flaky Paint

Yes