Good location. Breakfast buffet was very good.

I was really disappointed with my stay. The carpet in the room was very dirty, and there was an overwhelming chemical smell. It seemed like the leather couch had just been treated with some kind of strong product, and the odor was so intense we couldn’t sleep properly even with wndows open. The staff didn’t even try to address the issue. Also, at check in, they took a copy of my passport without asking my consent. I don’t recommend this hotel at all. Definitely not staying there again.

The room was big, very clean, the bed was really comfy and the stuff (we engaged with Claire at the reception, she was extremely helpful and polite) was great. We enjoyed our stay, and if we come to the area again, we will stay here without hesitation.

Room was clean and tidy. Mini fridge did not work properly and a/c did not work fully. Overall was a good stay.

Used to be a nice hotel. Not anymore: Elevators did not work. Air conditioner very poor Internet did not worked. Service very low quality. Not to return

The staff was wonderful, especially the front desk personnel. Very helpful. The only complaint we had about the entire stay (not related to hotel) was the cost of taxi service from hotel to airport -- 5 minute ride was $25 one-way. In Spain, we paid $10 or less for a 20-min taxi. Not sure why France is so much higher, especially for a short drive. Other than that, this hotel is very comfortable, spacious rooms, and great food!

Very run-down and very dirty!!! Luckily, i brought disinfectant wipes. Caeoet was so gross and mobed a table to get to an oulet and there was a thick layer of dust+holes in walls and doors, stains on same plus on carpet. 9am, housekeeper walks in without knocking!!!! (Just out of shower)

nice

Rooms a little tired, toilet in room has a weird smell but the beds are king size and very comfortable perfect for sleeping after long journeys. Quiet and perfect as an overnight

Good hotel. Close to the airport - NOT A WALK. Need to get the tram or a taxi. There are closer hotels. Rooms were fine. Beds comfortable and breakfast was good, plenty of options. The hotel is looking a little tired in decor and room specification.

Arrived Sunday afternoon, restaurant & bar shut, couldn’t even get a bottle of water, tried to use the Spa on Monday morning, but apparently it is closed Monday Tuesday and Wednesday. We also did not use the pool as it was at the front of the hotel at the side of the main entrance and opposite the car park. It is certainly like no Spa hotel, I have stayed in before.

Stays here with our 2 kids after flying into Bordeaux late. Adjoining rooms were fantastic, staff were super friendly and the breakfast was great also. I was able to walk to airport to collect rental car next morning. Perfect if needing to be close to the airport.

Poor Tv and no WiFi (for guests)

The air conditioning was not working and, with the warm weather, we slept poorly. The property could be better cleaned and maintained. However, the staff were friendly, and the restaurant was pleasant and the food good.

There was no air conditioning. The TV didn’t work and took a bit of time to get it working. The room smelled. There were dents in the furniture and the carpet was worn. Would not recommend staying there.

We appreciated having the option of a small kitchen. We also liked how roomy our room was with a nice leather couch and big windows that opened for fresh air. Our room was clean and comfortable and very quiet. Overall we were pleased and would stay here again when arriving or leaving Bordeaux as the airport is only two train stops away.

Pictures of hotel room were a bit deceiving. Looked very clean, but our rooms carpet was very dirty with stains all over it. Private bathroom was extremely small & dirty. Wouldn’t recommend.

The staff was really first class and the food was excellent. The hotel is spacious, quiet, and comfortable. A steal at this price, but imagine it will be much more expensive when the transition is complete.

Pool too small. Otherwise good rooms and service.

Nice big rooms and really nice beds