Overall Ratings & Reviews Four Points by Sheraton San Jose Downtown

Location

Clean, very close to SAP, like it

Staying here was astonishing, everyday for the duration of my stay I would come back to a more than stellar room.

It was a good stay. Room was in the middle and the window was very small so felt a little jailed in.

I had to pay with my credit card for the night stay, than what was the point of having to use affirm to pay for my hotel when I had to pay with my credit card for the stay instead of affirm? I want refund from affirm

Good location to downtown, great staff, and clean rooms.

Very pleased

Hotel parking was closed when we arrived, so we had to park in the public parking but then the hotel parking lot opened during the night

It's distant to everything not a problem get back to the hotel

Friendly staff. Our room was nice and clean. There was some road construction going on so it was a bit noisy. Also parking was not free and it was not cheap.

Super close to SJSU and outstanding service!

Service

Great hotel, very clean and right in downtown

Everything was great

The staff at check-in is amazing!

My stay was wonderful right in the heart of San Jose close to a lot of good eats etc i would definitely stay here again thank you Four Points!

Room was very small

very good location, lots of

I would definitely stay again. Staff was very friendly and nice. I stayed in room 407 and it was too small for my husband and I. Our view was nice facing the street where they do Christmas in the park. Very clean hotel. The bar area is such a pleasant place to have some food or drink.

Quick and easy