7.8
Pleasant
From 860 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

8.2

Service and Facilites

8.4

Traveler Reviews Shoreline Hotel

Number of reviews per page
20
40
Top reviews
Donna
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Thankfully only had a 1 night stay here before going to catch a flight the girl on the desk checking us in was litterly the only good thing about the hotel. She was lovely. Our room was very run down torn carpet and not clean. The bathroom was disgusting, sink plug was brown with dirt and shower was the same. We got up at 5am to shower and catch our flight only to discover we had no water. Went to use phone to call down to reception to realise it wasn't working. Hubby rang with his mobile to get a guy who basically said sorry workers hit pipe there's no water and hung up. Not so much as an offer of bottled water to even brush our teeth. We gathered our stuff and went down to check out. Not a staff member to b found. Eventually found someone putting kitchen stuff out who just said aye leave your cards out there on the reception desk and thay was it. I have never been in a worse hotel in my life. 3 star is very generous. It was awful and there is no way I would ever return. Do yourselves a favour and book somewhere else. You have been warned
Read More
John
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The rooms are very tired and require updating. Maintenance issues with the plumbing require fixing. Bath towels are no bigger than a facecloth. Never had a piece of beef that was tougher than my shoe leather. On the plus side breakfast was very good. Good location but not a lot about locally. Need to drive. Taxis are a nightmare as they do not seem to like going out that far.
Read More
Joe
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Breakfest was great, the staff was awesome, the view was outstanding. There was a cool walking path right outside the hotel that was very cool.
Jesse
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was one of the worst hotel stays I’ve experienced. Upon arrival, mattresses lined the hallways, and the common areas were in poor condition, cobwebs, dirty windows, and damaged carpets. Our room had a strong odor, and the carpet was ripped and bunched up, exposing sharp tracks and nails. The bathroom was also in bad shape, with a corroding toilet. At the front desk, we were told these issues were known and related to ongoing repairs after housing refugees, along with recent water problems. None of this was disclosed at booking, despite the listing claiming recent renovations. We were moved to an “upgraded” room, but aside from an ocean view, conditions were similar it was unclean, with lingering odors and a heavily stained mattress. The water was dangerously hot and difficult to control, and when we called for help, the response was dismissive. The next morning, we found bugs on our towels. At that point, we stopped raising concerns as no other rooms were available. The location is also misleading, while it appears close to Dublin, travel time exceeded an hour due to traffic and tolls. I do want to note the front desk staff was accommodating and tried their best, and one breakfast staff member, Will, was especially kind. This review is not a reflection of the staff, but of management and ownership. Overall, the hotel did not match its advertised condition, and the lack of transparency was unacceptable.
Read More
Veronica
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We arrived late but still had a lovely meal .The room was clean spacious and quiet.The bar and common areas decorated very well amazing artwork .The staff were so polite and professional and the location was beautiful right on the beach with great costal walks .I can’t wait to return veronica
Maryna
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A room with a view overlooking Donabate beach. Beautiful suite with a lovely egg bath and huge shower. Bed and pillows were so comfortable too. Lovely breakfast and enjoyed an evening meal too with great service. Perfect spot to travel to Dublin Airport too just 9km away.
Morgan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very kind restaurant staff.
Daniel
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The general condition of the hotel was poor and it just seemed cold and dirty with a lack of pride taken in the hotels building and the guest rooms. The Hotel room was very warm, it seemed like the heating was constantly on as the radiators were always very hot and it never felt like they were getting cooler . You couldn't sleep at night it was like a sauna. We tried to move the temperature setting on the wall gauge in our room but the gauge started to constantly make a ticking noise every 2 minutes and this went on and on for a long period of time, so we had to change it back again for it to stop ticking. There were bits of carpet missing in our room, the floor area around the door had no carpet which was a safety hazard. Toilet wouldn't flush properly. Staff were ok but could be a lot better. On a positive note the location right by the beach and sea is great and it's a lovely setting, although it doesn't really make up for the let down of the hotel as I probably wouldn't stay here again. We were left disappointed, as what we had seen on the hotel website with how the hotel, its guest rooms and the overall way the hotel is marketed was a little misleading. I never am one to leave a review and certainly not a negative one, although as we were so disappointed with are overall experience, I had to write one on this occasion.
Read More
Aaron
icon-Family
Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The breakfast was fresh and lots of good choices
Jamaal
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful view of the ocean and a very friendly staff!
Jessica
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a wonderful time
Carmel
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely hotel on the beach
Jenny
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly staff, food was great. Location on beach was beautiful.
bronagh
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location views are amazing overlooking sea. We booked in for food in restaurant and Mary really looked after us service was amazing.
Chantal
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was a tad on the cramped side
Nuno
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good price, Nice room, great breakfast
Shrutika
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Clean room, easy check in, greta location and pretty views.
Richard
icon-Business Family
Business Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

We paid for a superior sea view room! Three lights in the bedroom didn't work. Bathroom fan didn't work. We found pubic hairs and head hair in shower. No toilet roll holder in bathroom. Mug was chipped beside coffee machine. Room was very small and needed updating badly. Windows were very dirty and looked like they hadn't been cleaned in months which spoiled the beautiful view. This should be a 2 star hotel...
Read More
Wahbi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean, cozy family room, great breakfast, and very friendly staff. We’d definitely come back!
Miriam
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The views from the hotel were amazing. I had the fish and chips for my evening meal it was very good. The staff were friendly.There was no heating in our room when we arrived .We had to turn on the radiator ourselves The room itself was very clean and comfortable. .I was very pleased with the choice on the breakfast menu. There was a shortage of staff serving breakfast which meant my breakfast arrived cold .The girl serving breakfast was very polite and good at her job . She did her best to serve everyone.
Read More
Number of reviews per page
20
40