Great staff, nice rooms but needs some upgrades.

El hotel estaba muy caliente, el baño del lobby tenía un olor terrible, y el de mi habitación también olía muy mal. El personal fue muy atento y amable.

THE LOBBY AREA IS VERY HOT, THEY NEED TO HAVE AC ON THE AREA OTHERWISE IS USELESS

Over priced food and bar room had huge crack in wall that leaked when it rained

There’s no air condition on the lobby and the elevators the hall are terrible hot and they don’t have any air conditioning on the hallways elevators or lobby

El baño estaba fallando y hacía un ruido muy incómodo, no había teléfono en la habitación , la alfombra estaba toda manchada, las tarjetas se desactivan muy pronto. En el lobby está muy caliente.

Front office staff was top of the line. But the room we got looked like it hadn’t been used in a while. AC remote didn’t work n they swapped it out quickly. But during the night AC made horrible noises that kept up from having a restful night. Toilet was not in proper working condition, it took several flushes to actually work properly. The restaurant staff were very un attentive! Never came back after just ordering two coffees and just technically stopped by to drop off the check. The lady even yelled at me when we were walking out “did u sign the check?” From where she was, I felt so embarrassed! I complained the next day after checking out n was told I would receive a call from a supervisor on duty but never did! Very disappointed!

Property is in poor conditions. Understaffed. Lobby's AC not working. Lucky if you get a room with a functional TV.

Good location

Buen lugar en ubicación el alojamiento bueno

Good hotel for the city is located it.

The person who was charged in cleaning they took a my wife property.. new clothes and women stuff!! Good breakfast and people from lobby was a really nice persons . I don’t know who stolen my wife stuff!!!!!!!!

Restaurant and bar are HIGHLY EXPENSIVE, only thing I would really complain of…

Have stayed always here, clean, safe hotel, they didn't offer continental breakfast but not they do. But I had three people and paid for three. But when you go to the buffet they said it only includes two per room. Had to pay for the third person and if you want the whole buffet it costs extra.

Good customer service

Good

Clean room, good price and service at the bar, open late, quite area

All common areas, lobby, elevators , halls, bar, feel hot , no a/c .

Yeah everything was fine

Great staff , and clean rooms