The person who was charged in cleaning they took a my wife property.. new clothes and women stuff!! Good breakfast and people from lobby was a really nice persons . I don’t know who stolen my wife stuff!!!!!!!!

Restaurant and bar are HIGHLY EXPENSIVE, only thing I would really complain of…

Have stayed always here, clean, safe hotel, they didn't offer continental breakfast but not they do. But I had three people and paid for three. But when you go to the buffet they said it only includes two per room. Had to pay for the third person and if you want the whole buffet it costs extra.

Good customer service

Good

Clean room, good price and service at the bar, open late, quite area

All common areas, lobby, elevators , halls, bar, feel hot , no a/c .

Yeah everything was fine

Great staff , and clean rooms

Clean rooms and great staff.

Excelente en todo habitación servicio Sin duda es mi lugar favorito no de ahora de siempre

I didn’t like it, the room is big , but everything is old, every time i was talking a shower was water everywhere, the shower doesn't have door, is only half glass door, so water is out of the shower, tv is old only cable doesn’t have smart tv, no security , and food is expensive… no chair in the table, and the beds aren’t comfortable

It show breakfast included and when we ask they where charging us for Breakfast we left

Good clean room, stayed here many times, the only chance complain would be that the room didn't have any bar soap and hand towel although it was brought to us later after we asked for them

clean room, super friendly staff and very comfortable

We liked it!

Me encanto que estaba muy limpio y todo el personal del hotel muy amable.

Cuartos en buen estado,limpio pero la recepción deja mucho que desear

Let me begin by saying that we've stayed at this hotel chain before in Mexico City. This location is nothing like the one we've been at before. The rooms are dirty (curtains, carpets and chairs). We requested to move to a cleaner room upon arrival and the one we got was only a bit better. We had to call the receptionist again for a working remote for the TV and remote and hand soap. Overall, it was a good location and the staff were nice but the rooms need updates. And cleaning.

Re