Excellent hotel. Helpful polite staff. Wonderful room, could do with a Drench head shower though. Going again in September.

My second time at this hotel and it has been renovated beautifully. Had and issue with our room at check in. Single beds after multiple pre requests for a king bed and crumbs on the floor. Took a exceptionally long time and a manger request to get this resolved, but we got there. All round a fantastic hotel with friendly staff and a lovely setting but a few niggles I would highlight other than our check in issue. By 9am all pool beds are gone, but no one actually on them. People throw a hat or book on them and head off to breakfast. I counted two people at the pool at 8.50am but not a single free bed. Pool staff on site do not police this whatsoever and allow it every day. Very frustrating in a hotel of this calibur. Breakfast staff don't come near you to offer tea coffe etc. You have to wave them down or catch one who is frantically running past you. It's also extremely busy after 9.30am and the egg/omelette que is off putting. Maybe they should make people book breakfast slots to minimise this stampeed. Hotel beach club never has any space for hotel guests as they allow so many outside bookings. On the plus side the breakfast selection is great. Hotel check in staff etc were very friendly. Room service and turn down service was fantastic. Lovely decor and good music at weekends I will certainly return as we have a great stay overall.

Stunning property. Gorgeous views of the Mediterranean and Africa (on clear days). Pools, beach, and onsite restaurants were all top quality. We had a wonderful, relaxing stay. Would definitely consider coming back if we have the chance.

Everything was great

This is not a cheap property however for a larger resort everything was amazing. Room (we upgraded to a one bedroom residence room) , service , food , and amenities were all first rate . There are two beach clubs including the famous Nikki Beach clubs with large pools right on the beach and both are family friendly with great service and food . All round I would highly recommend this property for a high end vacation with lots to do

This hotel is by far one of the best, from you get there to when you leave, all staff are absolutely lovely, Daniel, and the rest of the staff, from the reception, to the restaurants, to over all, you have been an amazing team, always smiling and so helpful, I couldn’t ask for a better experience, and I am definitely coming back, is hotel is more than a 5* hotel. Thank you to the team at Don Carlos ❤️

Perfect stay. Amazing facilities with fabulous staff.

Fantastic hotel with great facilities and amazing staff. Highly recommend.

Excellent

We received a very friendly welcome upon arrival. The service was top-class throughout our stay at the hotel. I would highly recommend staying at Don Carlos.

Excellent

Great place, great staff Spa is cool

Excellent as always

Nice clean resort

Excellent service, state of the art premises. Staff is always go extra mile to make a stay enjoyable. My new home at Costa del Sol.

Great stay!

Rooms lovey, staff friendly and happy, great breakfast, pool and garden area beautiful. This is our 2nd trip and will be back again

Everything excellent food service clean

The hotel is gorgeous with so many amenities, and the staff was amazing from start to end.

Great hotel. Nice staff.