Traveler Reviews Hampton Inn and Suites Houston-Katy
Number of reviews per page
20
20
40
40
Top reviews
Jason
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Ana at the front desk was fantastic - quick, professional, friendly, courteous, well-spoken, helpful with local recommendations - the best of the best. My stay was an all-around delight.
George
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All the staff at this property were very nice and welcoming. Breakfast provided was good enough to start the day. Room was ok but coulde be updated along with the bathroom.
Jessica
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
To our pleasant surprise, they're in middle of renovating this location. So it was great inside... Outside, not so much. I'm sure they're working on it though. The place as a whole was a much beyond our expectations.
Bryant
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very peaceful
Cody
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The hospitality, shown to my brothers, was second to none. The room, the pool, the food and the great customer service, at ALL hours, was incredible. I felt bad sticking them in a hotel and it could not have worked out better.
Martin
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The staff was awesome and the place was clean.
Elizabeth
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff was great.
Stephanie
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Loved it b
Brad
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Conveniently located close to the event we were attending.
Alexander
Friends and Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Nice hotel under renovations once done it will be very nice.
Latonya
Family
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The staff on the property were great. Bridgette was wonderful and very helpful. Overall a pleasant experience. The hotel does need to be updated and thouroughly cleaned, which would have the experience five stars.
Megan
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
They were very welcoming. They accommodated us arriving early. The room was very spacious.
Tammy
Business and Leisure with Partner
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
I was given the wrong room at check-in but didn't know it until I went to the room. I was given a king with only a chair and I booked a king suite with sofa and chair. The lady that checked my husband and I in was very nice. But when I went back to the front desk to correct the room error to get the room I had booked with a sofa there was a different lady there and she was very rude and wouldn't give me the room I booked. She finally did after me showing her several times proof of my booking and involving her manager. The room was beautiful but the whole experience was upsetting so my husband and I went to go eat at a restaurant with friends we were visiting and we didn't go back. We didn't stay at our room in the hotel, it was just an overall bad experience. I do want to stay at the Hampton again when we visit the area again and hopefully it will be a better experience. Hopefully it will be better next time.
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Patricia
Friends and Family
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
We really didnt have any issues at all.Beds are hard.. but ok..
Hatem
Business with Friends
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Circulation inside the room was very bad
Room is smelly despite their renovation
Staff were nice!
Sally
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Na
kathleen
Leisure Family
2.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
nothing
jesus
Leisure with Friends
4.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Be prepared to pay extra charges when you get there