Overall Ratings & Reviews Louisville Marriott Downtown

First thing is I was charged $700 for incidentals for a three night stay :( Maybe not the hotel staffs fault …they did say it was because I booked through Expedia even if I had prepaid for our stay. Second the water pressure in the shower was awful! It was nonexistent! I had to take a 40 minute shower as the water was so slow to rinse out my hair!

It was great us! Were a family of 4 and the breakfast and appetizer options for an additional charge was perfect for our kids especially since they eat throughout the day.

Perfect when attending an event at the Kentucky International Convention Center!

Hotel is nice, but paying this much and not having free WiFi and breakfast is crazy

I was really pleased with accommodations and the staff was excellent. I will definitely be back.

Wonderful property! Walking distance to downtown; Ali Center, Louisville Slugger, Makers Mark, and much more. Staff, especially the hosts in the Executive Lounge, food, lobby bar, (really cool!) and restaurant. Room was large and clean.

The parking was confusing. I ended up paying 35$ extra because i fed it my ticket before realizing i was supposed to scan my key. Everyone else in line was having problems too.

Great

The hotel was beautifully decorated for Christmas. The service particularly the valet service was amazing. We ate in the restaurant twice and the food was very good.

I did not enjoy my stay at the Louisville Marriott. The check-in staff were quite rude, and the parking fees were excessively high. Having stayed at numerous Marriott properties over the years, this was by far one of the worst experiences. I'm genuinely surprised by how highly this place is rated, as it didn’t live up to the expectations. Additionally, the area around the hotel didn’t feel very safe, as I noticed many homeless individuals wandering nearby.

Like it

This hotel was clean, beautiful, cozy, the staff were nice, and we had a really nice corner room for no extra charge. My only complaint is the weak shower pressure that made it hard to wash my hair. My colleague had the same issue a few floors above. We did have someone come up to take a look but there was not much they can do. Overall would stay here again!

Parking was tough

Great property within walking distance of whiskey row!

Loved it all

Beautiful clean modern hotel with great staff!!

We had a wonderful stay. Everyone so helpful and courteous.

Nice staff, lavish and clean room

Nice clean room.

Convenient location to bourbon trail. But if you don't have a high status, WiFi is not included in the already very high room rates. That's crap!