Very nice and clean hotel

Didn't like front desk customer service

Amazing stay!!!

Room was nice and clean. Breakfast top notch. Last minute booking and was above what we expected. Would recommend totally!

I was very disappointed with the cleaning in my room. The washroom was not cleaned properly, which made my stay uncomfortable and did not meet the standards I expected. Because of this poor service, I would appreciate it if this matter could be reviewed and addressed appropriately. I won't never come back

Perfect location. Great breakfast. Comfortable room.

Excellent place to stay, clean, comfortable and close to everything! Huge breakfast with lots of choices, we would definitely stay here again!

The staff were very polite and helpful, letting us drop off our bags a few hours before check in. The rooms were clean and had A/C. They had an excellent breakfast in the mornings. It is also walking distance to many places. Would definitely stay here again.

Very clean and also the Staff is friendly. The breakfast is pretty good comparatively. The exterior of the building could use a facelift but overall, a nice place for the price. Excellent location, especially if you are using the Ferries.

Excellent Breakfast!

Would have loved a few more disabled parking spots.

I liked the atmosphere here. We felt relaxed and welcomed from the moment we arrived. The staff took really good care of everything. It was a refreshing escape.

Breakfast is good . Close to tourist attraction. Easy to get around Victoria downtown .

The hotel was undergoing renovations and so I was on a first floor where the renovations continued. I am usually very pleased with this hotel, but not the room location this visit.

H

*I did not like having to pay extra for parking. *Enjoyed the breakfast, great selection of fresh food. *Price paid was extremely expensive. *Did not like that there was no pool.

We had a lovely stay. The room was a good size with comfortable beds and very clean. The location of the hotel is excellent for walking around Victoria. The breakfast was very good with lots of options. Parking was easy and above ground. The staff was friendly. We had an excellent stay and found the hotel to be very good value.

Dejligt hotel lækre værelser og fantastisk morgenmad, søde mennesker

The room I had was very recently renovated. It was super clean, comfortable bed and bed linens. The bathroom was spacious, new tub, flooring, vanity. Towels were of good quality. The buffet breakfast was excellent and well stocked each morning I was there. Lots of variety of hot and cold breakfast offerings. The supervisor was excellent; he was teaching summer students their job. He ensured they were being properly trained to ensure excellent customer service. The buffet area was constantly being cleaned, and fresh items were replenished immediately. Front desk staff were pleasant, friendly and accommodating. Housekeeping staff also friendly and accommodating.

Room was clean and we enjoyed the balcony! Could see the deer on the grass. Great breakfast!! The pillows and sheets weren't great - pillows were very squishy and sheets were very stiff and uncomfortable. Sad to discover there is no pool. But great location, we could walk to many things! 3 min walk to Victoria harbor front! 10 mins walk to Fisherman’s Wharf. 15 mins to Beacon Hill! Great location, so I would stay here again.