Hôtel des Coutellier

Explore Hôtel des Coutellier
9.6
Exceptional
From 1,138 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Traveler Reviews Hôtel des Coutellier

Number of reviews per page
20
40
Top reviews
patricia
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

rooms were cozy but a little musty smelling. 2nd day it seemed to get better. bathrooms were very nice and clean. continental breakfast was delicious. it was delivered to room every morning. customer service was excellent and very helpful staff at front desk. they called a taxi for us to get us to our cruise. they answered all my questions. very friendly. i would recommend.
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Mike
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

From arrival to departure, we enjoyed our stay. Well situated for walking around Old Quebec during our stay. Lots to see and do!
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location clean room and delicious breakfast.
Randall
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel. Within walking distance to several restaurants and short ride to cruise port. Some people even walk to the port.
Alison
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I really liked having our breakfast delivered to our room each morning.
Rachel
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I’m really disappointed with our stay. Before booking, I specifically contacted the hotel to ask whether a gluten free breakfast could be accommodated, and I was assured it could. I then added a note to my booking about needing gluten free options and reminded staff again at check-in. Despite raising this multiple times, not once during our stay was a gluten free breakfast provided. To make matters worse, when we checked out, we were charged again for the stay even though it had already been paid for. Having to deal with the stress and inconvenience of being double charged at the end of a trip was extremely frustrating. Unfortunately, between the lack of follow-through on dietary accommodations and the billing issue, this was not the experience we expected.
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Chi Chun
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast is simple
Vivian
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and breakfast of an assortment of pastries were delivered to the door each morning. A sweet treat and something different to wake up to each morning. Very lovely, Also staff were friendly and multi-lingual.
Sheila
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was in a great location. Quiet at night. The breakfast delivered to your room in the morning was a lovely surprise, we were excited each morning to see what we got! The front desk staff were very helpful. Room size was great with lots of cupboard room to unpack.
Sanjay
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Across the street from the Via rail train station and a ten minute walk to the Metro grocery store. Very walkable to the Main Street and staff were very friendly and helpful
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel was in a great location in Montreal. The hotel was very clean and loved the art work around the hotel; such a unique vibe! Valet parking was so easy and the staff was wonderful, helping with bags, etc. We were there during hockey playoffs and the concierge directed us to a fun bar to watch the game. Breakfast was minimal but good, some fruit would have been a nice touch. We would definitely stay here again when in Montreal!
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LABIB
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was not very good, the breakfast also no good. The room was excellent but there is a stair to get in the lobby and no help to carry the luggage.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel in a great location. Highly recommended! Would stay there again in a heartbeat.
Yelena
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean. But 2 times out of 4 nights we stayed we had to call front desk for the towels. First night when we checked in we had only one face towel and two bath towels. Second time we had only two bath towels, nothing else. Comfy bed and pillows. It’s extremely important for me. Location is good for the lower part of the town.
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Lisa
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel was an amazing home away from home to explore old Quebec. They pay attention to every little detail. Would absolutely stay here again!
Carla
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Quaint little hotel. Clean rooms. Very friendly and helpful staff, especially Jean Sebastian. Would definitely choose this hotel again.
John
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kept finding little things that made a difference to our stay. Great value and fairly central to restaurants and sightseeing locations.
Ava
icon-with Friends
with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was at best moderate, room not clean except bathroom
Elizabeth Anne
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the room Staff were great I loved the breakfast delivery ...
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location, easy to walk to many things. The room was great and morning pastries we delicious. Staff was helpful. Would recommend highly.
Number of reviews per page
20
40