Hotel Best Jacaranda

Explore Hotel Best Jacaranda
8.2
Very Good
From 614 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.2

Service and Facilites

8.4

Traveler Reviews Hotel Best Jacaranda

Number of reviews per page
20
40
Top reviews
jonathan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily. The pool areas were clean with enough available sunbeds for all. The hotel could do with a coat of fresh paint and the fact we couldn't get late check out was annoying but we would still goe back.
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Jaja
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love the all inclusive option and the activities offered. Many diff pools to choose from. It ddnt feel crowded. Staff is amazing and service is fantastic.
Hannah
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely hotel
Seval
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was very nice and convenient. We did not like the food option that much.
Cameron
icon-Family
Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Rooms were poorly cleaned, my sink had the same hair and bit of toothpaste of the whole stay. The whole hotel looks like it’s falling a part and staff are rude and most don’t know English so just ignore you
Graham
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

STAYED HERE A FEW TIMES NOW GREAT AS ALWAYS
Justine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hotel was lovely and big. (To big for my liking) hotel room ok extra charge per day for tea and coffee etc. Local.to the shops and restaurants. Would i stay there again. No
Dawn
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Decent hotel but for a 4star you don’t expect to pay extra for pillows if you need more or blankets. Good for families as facilities were good but for a couple in their 60’s thought the hotel was expensive. Habe recommended to friends who have children but not older couples
Elaine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good Valuevfor Money Food Was Good & Lots of Variation.. Very Helpful Staff.. Hotel Dated but Value for Money Overall... You Get What you Pay For
Nicola
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely hotel. Staff amazing and always polite and friendly Good food
Elaine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great Value for Money Staff Excellent Good Choice of Food & Plenty Of it Al inI all Great Value Hotel A Bit Dated Found Nice Quiet Area on Adults only 5th Floor But Children Still up there in Adults Area. SOO should Re-Appraise that with it Saying Adults Only Good Varied Entertainment but too many Children Running around.for us But. You get what you pay for.. Soo All in All A Nice 3 Day Break for Our Wedding Anniversary & Valentines Day. Thank You For The Bubbly Sent for our Anniversary & Chocs for Valentines Day.. A Nice Touch As i Said Before
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Graham
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

3rd STAY VERY GOOD, AS BEFORE
Mark Bohdan
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

My stay at Jaccaranda was some what disappointing . The cleanliness was not good, pool area is unsafe - very slippy, food was varied but Luke warm if not cold most of the time. Staff very friendly. The noisy was unbearable every night. People jumping in pools at midnight then shouting, parties and music very loud from rooms. Would not stay here again!
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Baljit
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The customer service was very poor
Emma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Everything was just so good
Shaun
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Great location, rooms cleaned everyday, food was ok.
terrence
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nice hotel good service
Dean
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Rooms are tired and dated. All inclusive does not include name brand alcoholic drinks or cocktails. Half of the machines in the childrens arcade were out of order. Table tennis equipment was faulty. A man using a hotel key card entered my room when only my 15 year old daughter was in the room claiming that he was meant to be staying in the room, yet he had no luggage, questioned my daughter about if she was staying alone in the room. When i reported it to reception and insisted on moving rooms it took them 3 hours to change my room. Even though i pointed out that the room next door was available. Hallways are very noisy, people drinking by the pool well after midnight were very noisy, no hotel staff monitoring the situation and asking them to move on as they arent supposed to be there drinking after the bar closes at 18:30. People from neighbouring rooms on their balconies shouting and playing music at 1:30 in the morning, I contacted reception to ask them to do something about it, the following morning a noise complaint notice addressed to my room was slipped under my door instead of the room creating the noise. 5 of our group of 12 got food posioning. The pharmacy I went to across the road told me that i was one of many people that had come in for sickness and diarrhea medication over the last 2 days. On site photographers take a lot of time with you, when you come to purchase photos they are ridiculously expensive. €57 for 7 photos on a usb stick.
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Denis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

super clean and great value for money, not too busy and nice heated pool. best spot was the bar and mini-pool on the top. Food similar each day, but good and does not taste the same (often in all incl I found they used the same oil or something). Great Paella and sea food, great crisp pizza. beer delicious, all incl cocktails out of a machine and too sweet (did not like at all). Unfortunately no views onto the sea from anywhere in the hotel.
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Andrea
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Bathroom not clean around pool area not clean bedrooms floor not clean towels like bath mats
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