We never received a check in online email. We had to call and give them our email in order to get it. Other than that it was a pleasant stay.

Great location but the room looked nothing like the photos, furniture was dated and sofa had stains. Duvet and blanket had stains, it doesnt seem it is regulary washed.

Convenient location and a nice pool area, but overall the stay was average. Our duvet didn’t have a cover, just a flat sheet. The blinds let the early morning sun straight through, blinding the bed and waking us up early. Blackout curtains would make a big difference. They did warn us about the construction happening across the road, so not too bad. Keep in mind that they expect you to take out the rubbish and put them in their bins, also expect you to do your own dishes. Otherwise they charge you extra cleaning fee. We barely saw any staff at the reception during our stay, other than housekeeping after guests checked out. A few improvements would make this a much better place to stay.

I was happy with the 6 night's stay; the only small issue they have no facility for storing luggage after checking out at 10am and your flight is not still late afternoon or evening. They advised a resort a few minutes up the street will store your luggage for a small fee of $4, otherwise a pleasant stay.

I enjoyed the spa. Conveniently located. Thank you.

Good location close enough to walk to town or over to the beach. Secure complex and apartment was very clean and tidy. Kitchenware in room was ok. Frypan could do with replacing in that unit, and maybe at least 2 different sized frypans would be nice. Pool is small but heated, and spa was great. Reception not always attended, but easy enough to message or call. Shared laundry available @ $5 a wash or dry. We chose to pay for extra clean towels and room refresh cleans, which we were happy with. Bed was comfortable. Would recommend to others and stay again :)

great for families and good location,

The room was clean and the location was perfect.

Good location, walkable to town. Roomy space and convenient laundry facilities.

The property was a great location. Easy walking to town. The only negative was the lack of hot water. Shower was only just warm. Otherwise a great place to stay.

Spa was great. Would have loved a deadlock or latch on the door as a solo traveller

Great place in a great area of Byron bay - near the main attractions but away from the noise at night. Safe and self contained!

Nice property (although the rooms were a little tired, could do with a little refresh), very comfy beds, nice pool area. Great location for walking to town. Nice and spacious too.

Nice property

Great location. Parked the car and didn’t need to use it again.

Great spot, good sized room and great staff

Josh the manager(I believe) was excellent to deal with. We had a minor hiccup with our booking and he dealt with it professionally and quickly. Th3 room was very nice and within walking distance to the town. Highly recommend!

Great location, clean room, great pool and spa

The place is great. 2 great bedrooms. The oool is nice and the underground gated paring - a rare find in such amazing location. All this gets 5 out of 5. Yet - checkout at 10 am - the earliest I have ever seen ( platinum in all apps so travel a lot ). And second - it was Christmas Eve - so no one was from the stuff but a fri k resident was knocking on the doors from 3 am till 7 am and we couldn’t take a sleep. Not the hotels fault. But did damage our experience. I would say if they had a better flex on checkout I would give a 5

Great staff and location Neat accommodation