Ok let me start by saying that the staff was extremely friendly and accommodating. A big thank you to Ricardo who kept sharing with us great meal spots around town, tips, etc... the rooms were clean and comfortable, AC worked just fine and the hotel is literally inside 3-4 blocks from the Zócalo downtown park area. Plenty of great restaurants to visit inside waking distance. Make a note that the hotel closes its main doors facing the street at 9pm which made us feel secure and they reopen in the morning. Noise was never an issue at this hotel, and we slept very comfortably. I was traveling with my wife and two teen girls, and never felt uneasy or unsafe at the hotel or walking around this beautiful city.