The staff was very friendly and helpful. Always made sure to answer my questions and give useful information. Regarding the rooms, they were mostly clean and in good condition, however, the A/C didn't seem to work and neither did the bathroom extractor fan. The hotel is well connected, at 25 minutes walking from Downtown Arles. The free parking is very useful if you're planning on renting a car and driving to neighboring towns.

The hotel is as you would expect - basic, but clean. The staff were super friendly and helpful. The breakfast is plentiful and the pastries in particular were very good. Only negatives: (1) the AC in my room needed a service. The fan was incredibly noisy on the high setting, so I turned it to low. Which meant there was no white noise to drown out loud neighbours, some of whom only arrived around 3 AM (2) the room was very clean, save for the crushed corpses of several mosquitoes (and the blood of their victims) adorning the walls and headboards above the beds. I would stay here again.

Unfortunately on arrival I was told that the booking I had made on Hotels.com wasn’t valid as the system wasn’t recognising that the hotel was full. However, Patricia the manager couldn’t have been more helpful and manger to find me a hotel room very close by. She was fantastic.

This is a pleasant place to stay with generous breakfast buffet. However the AC in our room was VERY weak. When I first reported it, I was told it simply couldn’t keep up with the unusually hot weather. But the weather then settled into regular summer heat. Still unpleasantly warm in the room. Not stifling but not refreshing. We HATE cold AC, by the way. We just wanted it to feel fresh. I reported it again, the next day, but it was always cooler outside at night than in our room. The only bed covering was a duvet, no sheet. So we removed the duvet from its cover and used the lightweight cover for sleeping. Disappointed. Returned yesterday to our non-air conditioned home in Carcès and its ceiling fans. Much more comfortable inside temperatures at night despite higher daytime temperatures than Arles.

The hotel building looks old, but the room was agreeably clean. In general, it was OK. The location was not very convenient to go to the city centre. Actually, it was very inconvenient to go to the city or the station because there were not many taxis and uber service was not available.

This is a very pleasant, well-run hotel, lovely rooms, parking in front of the room, good location. Recommended!

Close to highway on Charlie Chaplin Street! Nice people, motel-like atmosphere. Clean, quiet - despite location. We asked for 2 hand towels (they had only provided 2 bath towels) and they happily obliged, but the next day it was 2 again. Nice buffets for dinner.

Bath smells.

Very old and dated room with skirting coming away. Bathroom quality a disgrace. Needs total Refurbishment. Dinner was good. Breakfast ordinary as in all Campaniles

Clean and tidy, a good stop on the way. Staff were polite and helpful

Changed room twice. First room smelled of cigarette smoke and the second was disgusting. Bed about three inches off the floor because one leg had been broken so they had to saw the others off to level it off! There was damp and filth round the edges of the room and the shower was in need of replacing. The manager was as helpful as she could be dealing with the situation. The whole place needs refurbishing. We will never stay in a Campanile again. The Ibis win every time.

It was a nice stay, fairly clean room, although a bit tight quarters, but fine for 2 people. They also had a breakfast buffet that looked good although never had time to eat. The location is not that close to central Arles (Arene des Arles, historical buildings, etc) it's about a 20 minute walk, so plan accordingly, but the neighbourhood seems safe. Definitely go for the Feria du Riz festival in September if you can.

The hotel was nice, modern and clean. The only problem is that the cleaning staff opened the windows, which did not have screens, for ventilation. We were swatting mosquitos all night long. Counter help spoke very limited English.

First room assigned, electricity kept turning off. Room had many mosquitoes, both flying around and squashed on the walls. Second room assigned, no air conditioning. Got a third room where everything worked, but the window sill was covered with small, dead, bugs.

The location of this Campanile was not good for walking to the old town. The room was clean but appeared a bit worn. The restaurant was closed for dinner when we were there as were many restaurants. (Sunday) Price was reasonable for the room but would not recommend for other than a one night stay. Breakfast was overpriced for what was offered.

Very kind lady guided us to the motel. It is not an hotel. It is miles from the town and under a motorway. One of the staff was very unhelpful and the food was not brilliant considering the amount of money required to stay here.

Easy to find and very clean!

We had a hotel cancellation, so got a room in this hotel on very late notice. The service was good and receptionist spoke English well. Overall our room was good value for money, but it smelled of cigarette smoke.

The food in the hotel was really good. Pity didn't have a swimming pool, but in general it was very nice and pleasant and I would recommend this hotel

I arrived with a busted laptop display and was given over the top assistance and translation help in researching, locating and arranging technical help and then with purchasing a new machine. I took up a lot of their time over a 3 day period, but was always helped with a smile. For English speakers with limited or no French skills, the staff's overall English skills are the best I experienced in 9 weeks in France this summer.