Everyone and everything Top Tier, couldn’t recommend this hotel enough. 5⭐️

Staff were extremely friendly and helpful. Food was great and the whole resort was very clean

All the staff were incredibly polite and helpful. The all inclusive option provided good value for money for us.

The shower didn’t work very well. We had to use the handheld shower and it was cold

Service and standard of hotel

The resort was lovely, and the staff made the experience even better. As vegetarians, we were pleasantly surprised by the variety at the buffet and how accommodating the chefs were. Beautiful area for walks, and with plenty of activities, we were never bored during our 7-day stay.

Everything was perfect, such a lovely place and pleasant and helpful staff. Throughly enjoyed our visit

The entire Reception Staff were amazingly helpful and efficient. Room cleaner did a good job too. Restaurants were great.

The staff are always friendly and helpful. The place is immaculate and it’s a great location.

Lovely staff

Front of house staff are exceptional from the second you arrive at the property. Ocean view room just stunning and very clean. Several restaurants on site offering delicious options to suit everyone. Entertainment every night. The spa was so relaxing. I will be back for sure! Would recommend

I would say the best part of this resort is the food. The quality and choice is amazing both at the buffet and in the specialty restaurants. The full stay pass for the Spa was well worth it as the outdoor pool although heated were a bit too cold for us. The staff was really nice and helpful throughout the hotel.

The room was very clean, all staff were very friendly and helpful, and all parts of the property were kept very clean. The outdoor lounging spaces were very comfortable and the poolside service was excellent.

Staff in reception are great they know how to dealing with VIP Alex and Veronica did deal with my booking in last 3 visits i had to the hotel in ladt few days.and i keep booking there for my srlf and my staff because of the great costumer service i saw from them at the first point .

All fine. Regular visitors

The service at the hotel was impeccable and friendly. However, the hotel is aging and problems arose in the bathroom, leaking following the rain and more. The good at the hotel was mediocre but breakfast was good.

Hotel was shabby and tired and desperately in need of maintenance but staff were very friendly and helpful and gave us an upgrade to a sea view room. Towels and bathrobes were almost threadbare, hotel leaked (was heavy rain but still expect more from a five star). There were towels and buckets on the floor (inside the hotel) collecting rainwater. Some of the restaurants remained closed during our stay so needed to go out for variety - thank goodness we didn't go all-inclusive! Many of the lights outside were not on so care was needed when walking around the grounds. Bar staff were slow on occasions and got our drinks wrong several times in an evening eventhough it was very quiet.

My wife and I went here for our 10th year wedding anniversary, a well deserved treat for my wife. Our first beach side holiday. Was definitely impressed by pretty much everything they had from staff friendliness to the amenities, facilities they had as well as the view. Amazing. We got the preferred club package all inclusive, so had black card to allow us unlimited food and drink to all restaurants and cafes there. Only two negatives that we noticed was 1. that the 1st time you get food at a particular restaurant they give you a fantastic service , i.e. fast, and good food presentation, but the 2nd time you go there - then not so great. This seems to be a trend for all restaurants they have. 2. evening entertainment is fantastic but only available for 1 hr. could be longer.

My room was great with great view to ocen and also pool and with preferred club room i enjoyed the most of my stay so i did book my stay again and because the staff and hotel was really great i extended my stay and i will 100% will back again the lady on reception was very welcoming as well with great customer service than she could do for any VIP or customer. I think she was called Valentino i think with short hair.

Helpful and caring staff members, beautiful clean resort, nice ocean view.