Overall Ratings & Reviews Residence Inn by Marriott Boise West

This residence inn did not seem up to par with the others I’ve stayed in. Seemed like it was showing its age. That said, it was still clean(other than a stain on the sofa) and mostly usable. The pull out bed in the sofa was so worn out the springs were the only thing holding it together. No one would be able to reasonably sleep on it. The front desk was empty 3 different times we approach: once for check in, once when my key cards stopped working and once with a checkout question.

Super great staff and the hotel was very clean and nice! Only complaint is the pool was pretty cold.

We were on a mini vacation, we were here for 2 days. The tv is only old-school cable (there IS a Netflix option) and that’s a drag. I wish I could’ve logged into more of my streaming services. Having a kitchen was sweet! The breakfast is your standard hotel breakfast, nothing fabulous, but nice to have 😁 We’d stay stay here again.

All guest service folks were great

Good

Safe area, very rooms, and staff were very welcoming

Always a pleasure to stay. Staff very accommodating, facility well kept, cookies in the evening for bonus😊

Very clean and spacious for 5 of us. 2 bathrooms were bonus! We enjoyed good breakfast everyday. Only my boys stated was no weight/muscle tone training in exercise room.

Fabulous stay

X

Really enjoyed my stay.

Appreciated the laundry facilities.

Close to shopping and dining yet not congested at the location.

Good place in Boise, not in the downtown but easy drive to downtown if needed

At checkin, Sara couldn't have been more accommodating. Lovely 1st impression, very nice facility. Would definitely recommend & stay again if occassion arose. Thank you very much! God bless!!

The property was clean and comfortable.

Excellent, friendly and professional staff. The bathroom floor could use a little more cleaning, but overall we are all happy and comfortable.

One night stay was great! Comfy bed and nice to have bedroom separate from the kitchenette and living room area.

Decent property - the staff is really friendly and took care of business.

This place is beginning to show its age. Maintenance is lacking (the shower curtain rod was about ready to come off the wall, toilet was loose on the flange, microwave door was cracked) and after staying here off and on over the past 12 years, we may be looking for a new place to stay while visiting Boise. The free, hot breakfast is one of the best around and the staff is very friendly. The place just needs a little TLC...