Very friendly staff.

It was a return visit to Graz! We always enjoy our stay with you! The service & reception are always very kind helpful & friendly! We enjoy our room! Breakfast is always very good! We look forward to our next visit! Thank you!! Happy Holidays!!

The room was spotless and the staff was very helpful

Excellent location for our one night stay- walkable to Shlossberg and dining options

Convenient and close to the center. Good parking. Room is nice and cozy.

Wonderful historic Hotel & wonderful staff who spoke excellent English for us. Thank you

terrible place please stay away

Great location in the city center. Room amenities below the 4star rating.

Very nice property just a couple of blocks from the main pedestrian area. We stays in the apartment, which was spacious and well thought-out: there were plenty of spaces to put things down, towel bars/hooks (there are never any in most places!), conveniently located shelves, etc. - all of which are minor, but very welcome when one travels with a lot of stuff, kids, etc. Separate bedroom was, of course, a big plus.

The staff were so helpful. Gave appropriate recommendations and directions. Hotel is located at a tram stop and is 10 minutes from the main train station. Lots of dining options close and short walk to old town area. Will return if I’m back Graz.

Lovely place. Beautiful breakfast. Staff very welcoming. Unfortunately for me the room was overly warm.

Pleasant one night stay in a large room with a large bathroom. The bed was comfortable and breakfast was good. Short walk to restaurants and shopping.

5* for everything. Only negative thing is that their car park costs. €17. As we arrived very late didn’t really had chance to park elsewhere and also didn’t know there was a charge, also did not expect to pay that much either

The rooms were spacious, clean and modern. Great value for money. Could be improved by the addition of serving food through the day too and not just at breakfast.

Hotel is OK, I was only a bit disappointed about the breakfast (food bought from the Lidl supermarket, at least some locally-produced food - e. g. juices or apples - would be good to have)

Great room, good breakfast, good location

Great location. Went there in October which was unusually warm and the AC was not available. Room was very warm and staff wouldn't turn on AC. And opening the window wasn't an option because of the street noise. Other than that the room itself was very nice, clean and in a fantastic location.

Modern and very comfortable room. Air conditioning very good and very important since it was very hot.

When I arrived in my room I realized their wasn’t any air conditioning. It was an unusually warm day and the room was facing the sun so it was pretty warm. I asked the direction and they moved me to a garden room, didn’t have air conditioning but away from the sun and street noise. The following day they were able to upgrade me to a larger and air conditioned room. Great location and great customer service!

Close to old city and plenty of eating places. Staff very helpful. Only complaint was the supply of toiletries which had to be continually asked for..