The room was basic but adequate for a short stay. It was very centre to many attractions in the old city. Did not have much interaction with staff. Had an incident in the middle of the night 3 am. A guest went rampaging through the hotel screaming like a bat out of hell banging on bedroom doors with such force there is damage. We were terrified to leave our room and at one point I was about to scream out of the bedroom window. There was no night attendant in the hotel and therefore no one to address this problem. Fortunately the police arrived and everything quietened but we did not want to go back to sleep for fear it would start again. We reported problem to staff in morning and although apologies no real explanation for the terror we suffered. Would not recommend or use hotel again

Staff was extremely friendly and helpful. The room was as advertised, an overall very pleasant stay.

We consider it a good three stars hotel. (4 stars no way!)

Was a great location

Perfect little boutique hotel in the heart of Avignon step away from the Palais des papes. Clean friendly service I highly recommend it

I did not rate breakfast, as i didn’t include in my booking. Alexandra at check in was awesome, offering a choice of rooms with excellent description of each. She was always helpful during my stay. The Regina is perfectly located midway between the train station and the Palais des Papes on the main boulevard. This meant never more than 10 minutes from most restaurant and sites.

Clean room, comfortable bed, friendly staff, great location

Great staff. Easy check in. Nice location, 10 minute walk from train station. Would recommend.

Great staff. Hotel located in the Hart of Avignon. Multiple restaurants. Cinema. Drug stores, boutiques and Historical sites. Great city to visit for sure.

Room 101 was ideal though the lack of a razor socket in the bathroom & no usb sockets would have been appreciated.

Pros: great location, very reasonable rate Cons: we were on the fifth floor, advertised with balcony. Elevator went to fourth floor, told by front desk “only a few steps up” to our room. Eighteen steps plus another door/entryway before room—not ideal with large suitcase. “Balcony” was window out onto roof although view was lovely. Room was very small and definitely in need of attention—dead bug on closet door, grime in corners, just kind of grungy overall. Daily housekeeping did fine. However, the bathroom was disgusting. Mold and grime in shower and sink and floor. Door was missing handle on inside so couldn’t even close. We booked only two nights or I would have made complaints to front desk, but they were pretty disinterested in comings and goings. Cannot recommend fifth floor rooms.

Not sure if we got the worst room in the entire hotel, or if they were all like that. Dirty curtains and lampshade with walls. Smidges of dead mosquitoes on everything. Sink was crusted in grey and green, as if it had never been cleaned. Bathroom was just painted over the tiles, and paint was chipping. The only good thing about this hotel was location, but there are plenty of hotels around the same area. We won't be coming back.

Right downtown, in the middle of restaurants and sights. Very nice clerks and a good breakfast.

Great for our one night stay.

True bargain, French character boutique hotel. 12 ft ceiling and iron balconies. Close to everything. Retrofit awkward washroom layout only issue in our room.

I loved the location, right in the village so I didn't have to take public transportation. My room was small and dark as it was in the back facing other buildings, but was quiet. I didn't like that staff left at 8pm though, so anything you needed to sort you pretty much had to do before leaving for dinner. And I really disliked the QR code key, it only worked half the time so I'm glad I asked for a key card just in case. Staff was helpful and friendly.

Great location

Public parking is close to the hotel in 10 min walking distance. Staff is very friendly. Overall excellent location.

Excellent location. Quiet.Friendly staff. Decent size rooms. Our only negative is that the QR code entrance system for the Main Street door at night, and individual hotel room door, would not work !!!

Internet did not work as expected in the rooms We had to go downstairs to the reception to do some work that needed internet In the meantime my celular plan got consumed