Exceptional hotel. Excellent service. Nothing too much trouble for the staff.

We had no AC in our room and they stated they do not turn it on for the entire building until the following week. They brought us a fan to plug in. Weird bc the common areas most definitely had AC. Would not have booked with no AC in the room. Location was good and staff was very nice. A lot of older people staying there.

I think that the hotel need to be more versatile , when the wether is good open roof top bar ? No aircon the room was red hot but that’s not the hotels fault ! Italy doesn’t allow air con until late April I’ve been informed We certainly would have used the roof top bar as advertised ! But it wasn’t open

Great location and Hotel

Great historic hotel! Staff very friendly. Great location

Great breakfast, nice historic building, clean.

This hotel is the gem of Verona, exhibiting the best possible combinations - iconic location, art and amazing furniture. Service at breakfast was excellent, room service as well but at the reception they really don’t seem to know how to greet guests as I did not feel welcome. Also this time there were issues with my room - airco stopped working and toilet smell which is a shame for a hotel of this level. Last time I stayed there I had a better experience. Also, they did not even notice that it was my birthday when at an another hotel in Florence of the same chain they brought me a personal card and a bottle of Prosecco. This hotel did not notice my birthday not the lest time and not this time.

Beautiful hotel, as central as you can get - totally recomend

Standard breakfast except no lactose free milk.

Beautiful

super hotel, beautiful city verona

Elegant Hotel, great location, knowledgeable and friendly staff that made our stay special.

The hotel was in a wonderful location. Close to everything. It was clean and comfortable. The staff was so kind and helpful. The rooftop bar was such a treat! I would def return.

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Fabulous hotel with superb staff and attention to detail.

Well located hotel in Verona. Built to a very high standard with lots of marble. Enjoyed our stay. Dinner on the roof terrace was a highlight.

This is an older style hotel beautifully furnished well located in the city centre. The rooftop bar and restaurant is a highlight. Very comfortable hotel. Breakfast was excellent.

Loved the staff, very friendly. Great location. Breakfast was ok, not great, not terrible. Loved the roof bar. Good WiFi though I don't like having to give my email address for possible marketing. Room was slightly dated though still nice.

Perfect stay

Amazing hotel... everything perfect but the TV size does not go with the other facilities