Room was clean and tidy. Staff were friendly and welcoming.

DB San Antonio Hotel is a lovely place to stay. The room was very clean, which reflects the great effort of the cleaning staff. They were hardworking, dedicated, friendly, always smiling, and happy to help. Overall, most of the staff were very professional, helpful, and demonstrated excellent customer service skills. The dining experience was also very good, with a wide variety of food to choose from. The kitchen and dining staff—especially Nicolle, Dipendra, Puja, Pakka SH’s team, including Nirmala, Babar, and Sadar—were exceptional. They were professional, consistently offered help with a smile, and truly went above and beyond. They are highly recommended staff members. The reason I gave an overall rating of 4 stars is that there is always room for improvement. One such improvement would be upgrading the televisions in the rooms to smart TVs. The current televisions are outdated, which limits guests’ viewing options. Also the towels and robes are small. Overall it was a wonderful experience.

This review is just for the hotel. DB San Antonio Hotel is a lovely place to stay. The room was very clean, which reflects the great effort of the cleaning staff. They were hardworking, dedicated, friendly, always smiling, and happy to help. Overall, most of the staff were very professional, helpful, and demonstrated excellent customer service skills. The dining experience was also very good, with a wide variety of food to choose from. The kitchen and dining staff—especially Nicolle, Dipendra, Puja, Pakka SH’s team, including Nirmala, Babar, and Sadar—were exceptional. They were professional, consistently offered help with a smile, and truly went above and beyond. They are highly recommended staff members. The reason I gave an overall rating of 4 stars is that there is always room for improvement. One such improvement would be upgrading the televisions in the rooms to smart TVs. The current televisions are outdated, which limits guests’ viewing options. Overall it was a wonderful experience and I will stay here again. I will also recommend it to others.

Kabiraj was excellent! He attended to our every need. Highly recommend the AI+ upgrade. Nice, clean, quiet separate lounge. All staff professional and experienced. Thank you for a wonderful Christmas stay!

Facilites, food choices . Amazing staff Atmosphere Poor night entertainment found a bit boring, I believe the entertainment could be more interactive with guests and have a theme for each night.

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Everything was great

Great hotel

Lovely hotel with the best sea views! Plenty to do on- site, including a well equipped gym and spa.

Friendly staff. Great food and nice hotel Very much recommended

Super stay, enjoyed, would stay again

Spacious clean rooms. Sea view room was lovely. Had view of the pools and ocean. All staff were friendly and helpful. Choice of restaurants, although main buffett was definitely the best. Very disappointed with the Mexican - couldnt eat the food - sorry to say it was awful. Chinese was nice, Indian ok. Main buffett had a huge selection and for such a large area to cater for was really nice. Adults infinity pool was great

Staff from Frontdesk was very helpful and friendly. The Food in choice and quality was fantastic

Second stay. Great

Poor quality of rooms misleading food service have to say another hotel due Aircon not working

Nice comfy hotel but food quality was not to my liking

Housekeeping staff very helpful. Double bed requested but not provided. Power failure mid way through the week. Private party on our last night - music was very loud and invasive. One duty manager unwilling to help guests.

I felt safe there and it had everything I wanted/needed to make a truly enjoyable vacation

Nice hotel tradition style rather than modern. Not sure All inclusive plus was worth it or not. Breakfast in morning in plus lounge was lukewarm unless you were there as soon as opened as there wasn’t the turn over of food need to put less out at a time and replace more often. Also only did the cheap sliced bread not the nice unsliced proper bread that was in the main restaurant. Also it was not clear enough that the lounge and outside area was for gold band guests only. A lot of other guests were there sometimes the staff asked them to leave others (Ernie?) didn’t. Did have excellent service from Parkash & Puskar.

I had no air / ac in my room my entire stay I called reception about it every day and nothing wouldn’t recommend at all