db San Antonio Hotel & Spa - All Inclusive

Explore db San Antonio Hotel & Spa - All Inclusive
8.6
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

7.8

Service and Facilites

8.8

Traveler Reviews db San Antonio Hotel & Spa - All Inclusive

Number of reviews per page
20
40
Top reviews
Joshua
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel. Loved the adults only rooftop pool. Much quieter than the pools downstairs. Only downside is the bar is open 11-5 but advertised in the elevators as 10:30-6.
Caroline
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was excellent, large with day space as well as bedroom. Huge balcony overlooking street. Room staff excellent and attentive, lovely. Pool area great for children, who thoroughly enjoyed. Good choice of drinks at bar and staff went and got us non alcoholic beer when we requested. Excursion staff informative and we highly rate our trip to Gozo. Reception staff very helpful, apart from when we checked in - this was rushed and lacking information. We got most information from family members who arrived before us. Hotel well located for beach. Food choices extensive and good. We had a lovely week
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Tabassum
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel to stay at! Lots of things to do, and in a really good location too. The room was lovely and spacious, and the cleaning staff did an amazing job (thank you Hassan!). We really enjoyed the pool and the amenities, and if we ever had a question or a concern the reception were easily accessible and helpful. Would definitely stay again!
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Carl
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A comfortable 3 star experiance. 4 star experience - no. Check-in was underwhelming. We arrived early and nobody offered help with luggage or directed us to storage. We were also given two different hotel info sheets with conflicting bar/café times. Guest services said they’d clarify and get back to us — 5 days later, we’re still waiting. Most useful information actually came from other guests. Very little was explained about what was included in “all inclusive”, and not everything is. Guests must wear a wristband throughout the stay to identify prepaid drinks, which felt a bit impersonal. The room was basic but functional. Housekeeping was inconsistent — some days teas/coffees and glasses were replaced, other days not. Air conditioning didn’t work properly. Corridor carpets on the 5th floor also looked very worn and dirty. Breakfast was average, but buffet lunch and dinner were disappointing and felt mass-produced. Also worth noting that all-inclusive drinks are mainly non-branded. For example, Captain Morgan and Pepsi was chargeable, while only house rum was included. The Asian and Moroccan restaurants were very good, although extra cost. A standout member of staff was Chrissy in the hotel shop, who was more helpful and informative than anyone at reception. Overall, adequate, but not what we expected from a 4-star all-inclusive hotel
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Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A perfect holiday: excellent accommodation, fantastic food, and helpful staff. Every detail was excellent including the buffet, the dining venues, the coffee shop, and the bars. We could not ask for more. A wonderful place to go for couples and families. We will go again.
David
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellant especially the foof
Ramesh
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything is excellent including food and having multiple options of restaurants especially. Getting invoice from hotel is difficult if booked via others applications like hotels.com. Connecting with hotel is difficult as phone number not working and email takes lot of time for responding.
Siqi
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice staff, excellent drinks and food
Jonathan
icon-
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel was awesome
Douglas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff were excellent - rooms well cleaned daily, restaurant staff friendly and efficient, reception staff knowledgeable and helpful. Plenty of choice in the buffet both for breakfast and dinner. Food of good quality.
Patrick
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean, friendly staff.
Mark
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room was clean and tidy. Staff were friendly and welcoming.
stella
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

DB San Antonio Hotel is a lovely place to stay. The room was very clean, which reflects the great effort of the cleaning staff. They were hardworking, dedicated, friendly, always smiling, and happy to help. Overall, most of the staff were very professional, helpful, and demonstrated excellent customer service skills. The dining experience was also very good, with a wide variety of food to choose from. The kitchen and dining staff—especially Nicolle, Dipendra, Puja, Pakka SH’s team, including Nirmala, Babar, and Sadar—were exceptional. They were professional, consistently offered help with a smile, and truly went above and beyond. They are highly recommended staff members. The reason I gave an overall rating of 4 stars is that there is always room for improvement. One such improvement would be upgrading the televisions in the rooms to smart TVs. The current televisions are outdated, which limits guests’ viewing options. Also the towels and robes are small. Overall it was a wonderful experience.
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Mojisola
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This review is just for the hotel. DB San Antonio Hotel is a lovely place to stay. The room was very clean, which reflects the great effort of the cleaning staff. They were hardworking, dedicated, friendly, always smiling, and happy to help. Overall, most of the staff were very professional, helpful, and demonstrated excellent customer service skills. The dining experience was also very good, with a wide variety of food to choose from. The kitchen and dining staff—especially Nicolle, Dipendra, Puja, Pakka SH’s team, including Nirmala, Babar, and Sadar—were exceptional. They were professional, consistently offered help with a smile, and truly went above and beyond. They are highly recommended staff members. The reason I gave an overall rating of 4 stars is that there is always room for improvement. One such improvement would be upgrading the televisions in the rooms to smart TVs. The current televisions are outdated, which limits guests’ viewing options. Overall it was a wonderful experience and I will stay here again. I will also recommend it to others.
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Brian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Kabiraj was excellent! He attended to our every need. Highly recommend the AI+ upgrade. Nice, clean, quiet separate lounge. All staff professional and experienced. Thank you for a wonderful Christmas stay!
Daniela
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Facilites, food choices . Amazing staff Atmosphere Poor night entertainment found a bit boring, I believe the entertainment could be more interactive with guests and have a theme for each night.
Dale
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Sashauna
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Everything was great
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great hotel
CHRISTIAN
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Lovely hotel with the best sea views! Plenty to do on- site, including a well equipped gym and spa.
Number of reviews per page
20
40