JW Marriott Hotel Caracas

Explore JW Marriott Hotel Caracas
9.0
Exceptional
From 87 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.6

Service and Facilites

9.2

Traveler Reviews JW Marriott Hotel Caracas

Number of reviews per page
20
40
Top reviews
Carlos
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lo único que crítico es TV y sistema de cable muy antiguo.
JOHN
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good
manuel
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

clean room
Jorge
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very Good
Serdar Huseyin
icon-Business
Business
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Location, friendly staff
Jorge
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent. Room, staff, pool, gym, dining
RAMON
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excelente
JESUS FELIX
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Fantastic
Jesus Daniel
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good
saade
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great stay , but i would recomend to work in the airconditions in the sleeping rooms , everything else was amazing.
Cuiyan
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The services are reliable
Mohamed
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Nice hotel
Verified traveler
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Excellent location. Great staff. Comfortable beds. Fully equiped Gym
Miguel
icon-with Partner
with Partner
10.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Exceptional hotel
Daniel
8.0
/10
Reviewed 494 week(s) ago

Expedia Group verified review

We arranged an airport pickup through the hotel as there were safety warnings about using regular taxis. The taxi was at the airport but took us to the wrong Marriott hotel - apparently the same phone number serves both hotels. This required us to hire another taxi to take us from one Marriott to the other, another half hour drive we had to pay for. On arrival we were upgraded to a suite, which was very nice. We made our own arrangements to return to the airport the next day.
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Verified traveler
8.0
/10
Reviewed 544 week(s) ago

Expedia Group verified review

May be this hotel needs some renovation but the staff there does a good job. Oops please help us understand your rates: prices should be displayed in US$ (rather than in Bolivars which does not mean nothing)
Verified traveler
10.0
/10
Reviewed 582 week(s) ago

Hotels.com verified review

Everything very good, friendly helpful staff, but noway to do international phonecalls, and the hotel had no headset with micro to do them by skype
business
8.0
/10
Reviewed 593 week(s) ago

Expedia Group verified review

Very Good hotel! Good breakfast! Good location!
Rob
4.0
/10
Reviewed 604 week(s) ago

Expedia Group verified review

Rooms clean and comfortable Staff courtesy good but level of training etc poor . More staff than customers Check in / out takes an age . Only half a meal arrived in restaurant when we were the only customers . When the other came not cooked . Staff present bill without the price and expect to sign . When asking for the price they didnt know how much - we had to tell them . We stayed 2 nights , 1 at beginning , 1 at end of holiday - the building air conditioning had been broken for the full period so you had to wear a jacket in all common areas as it was so cold Ordering an extra blanket and dressing gown through reception . Had to chase three times over a 2 hour period Unacceptable in general
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Miguel
4.0
/10
Reviewed 610 week(s) ago

Hotels.com verified review

The hotel charged my room service to my account in dollars without my authorization. When I went to pay my bill in cash ( local currency) they did not reversed the dollar amount charged in my credit card. This makes my charges to be 60% higher that if they had accepted my cash.
Number of reviews per page
20
40