Place was nice. Staff was less than helpful and not very kind. The accommodations were good but it is a bit overpriced for the quality.

Outstanding location with breathtaking views on the lake. Breakfast on the terrace is fantastic

The hotel is absolutely beautiful! The rooms were big and clean and the staff is very welcoming. The breakfast buffet was amazing and it was nice to sit outside and have such a beautiful view to look at. I will definitely come back to this hotel.

Sublime location overlooking the lake. Good food. Good service.

We stayed in the Imperial Suite and it was very special.

La habitación frente al lago es muy linda tiene buen desayuno, muy completo. Es un hotel que tiene mucha gente constantemente.

Very nice hotel, the room we had was big and very clean! Excellent service.

The hotel if you look it from outside is wonderful but need a proper restoration inside. The decor is a disaster. To much money for that decoration.

Amazing location close to the lake and nice walk to the old town.

This is a luxury hotel with fantastic views over the lake. Valet parking and luggage transfer (you can get to your car if you forget something) which was really helpful. Housekeeping is superb and the hotel is spotless. Be aware of the difference between La Table and Salon restaurants, especially if you only want a continental breakfast, as it isn't immediately obvious. Excellent selection of drinks and wine by the glass and helpful bar staff. My spoken French didn't rate with them, so English became the simplest option, but all the staff including the valet parking staff speak very good English. The hotel is about a 25 minute walk into Annecy along the top of the lake - giving you time to appreciate the gorgeous views when the weather allows. There are a lot of hire boat options, including pedalos, and several guided tours of different lengths down the lake. Annecy was very busy (in mid May) so the popular viewpoints are very crowded. Lots of restaurants and cafes along the little waterways, and it's a lovely old city full of interesting architecture.

Totally pleasurable experience, our dog Mr. Topps loved every minute

Clean room, large breakfast

Exceptional stay, friendly and helpful staff.

Super attentive staff, great location, amazing views from the terrace.

Beautiful location with beautiful views. Staff very helpful. Room well equipped and stylish. Used the pool facilities which were very clean and modern. The casino was a bonus - we had fun trying to win - but we didn’t .

Magnificent views of the lake. Clean spacious rooms. Very friendly staff. The walk to town along the lake shore is fantastic

Clean rooms beautiful lake views

We had a wonderful experience staying at L'Impérial Palace in March. A lovely hotel with spacious rooms, the location was perfect for exploring the Lake Annecy area.

Fantastic location within a park on the shore of the Annecy lake. The view form the room is amazing

Our stay here waswonderful. the room was beautiful, spacisous and clen and so was the entire property. the staff were so nice and helpful nad the spa was a great touch for a long day of walking.