Hampton Inn & Suites by Hilton Laval

Explore Hampton Inn & Suites by Hilton Laval
8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Hampton Inn & Suites by Hilton Laval

Number of reviews per page
20
40
Top reviews
Anthony
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice staff. Rwno
Muhammad Umair
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great
Richard
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

All that money for a limited breakfast? No sausages, bacon or any type of meat. Not worth it. We were very disappointed.
Jean
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

great
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Quick check-in, nice lobby, fresh coffee in lobby. Nice clean room.
LYNDA
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

No soap at sink
Heather
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Quiet area , friendly staff
Veronique
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

They are renovating. Which is understandable. However I was not told i would have a room right next to the construction site. Noise was unbearable. I was there with my young child. Forget nap time. Forget any sort of relaxation. I took pictures of the site next door, and recordings of the sounds. We couldn't even watch tv. The card key stopped working. After we came back at night (8h30). The clerck was unable to fix it. He did not have the spare key. So we got locked out. Couldnt put my child to bed. Thankfully the maintenance person came to open the door. So i had to stay in the room until the next morning. The pool was nice. Breakfast was great as well. I wish i was told about constructions or placed in another room.
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Patrice
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The staff was amazinG!
Charles
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff was friendly and accommodating, breakfast was filling and fresh. Property is in a good area, close to major highways with access to Montreal.
Nazir
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Spacious rooms and breakfast had so much options. Including protein/eggs. Will recommend to others
Lilit
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very friendly staff, home feeling
margalie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The carpet in the room is dirty, and there was no microwave in the room, otherwise everything was very good, i think i may come back..
Kang
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Decent place
James
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Rooms were decent value. Breakfast was a bit better than average. Friendly staff
titania
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The cleaning lady woke us up by knocking on our room door at 10:45 AM, asking what time we were planning to leave. My husband told her that we would be checking out at the designated time, which is 12:00 PM. She knocked on our door again at 11:45 AM. My husband responded through the door, without opening it, that we would be leaving shortly. We felt rushed and even began to wonder if we had missed the checkout time. It felt as though she simply wanted us to leave early so she could get ahead in her work.
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Frank
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Property was clean and the rooms are nice. Hot breakfast was good. Area was quiet and safe.
Fred
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

A pleasure. Great breakfast. Helpful staff.
DEBORAH
icon-with Partner
with Partner
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

First of all, I was disappointed with the booking process. Due to an issue with data connection, my room was booked twice. I received two email confirmations within a minute of each other (1:27 and 1:28). I immediately called the hotel to report the duplicate booking, but they advised me to contact Hotels.com. Hotels.com was very helpful in addressing the issue, but unfortunately, the property refused to provide a credit. They insisted on enforcing their non-refundable policy, despite it clearly being a system error. Upon arrival, the lady at check-in was very kind and helpful, which I appreciated. However, later in the evening when we asked about restaurant recommendations, the gentleman at the desk was not as helpful and came across as dismissive. Overall, the experience left me frustrated with the hotel’s lack of flexibility regarding the booking error, and the inconsistent customer service was disappointing.
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jacques
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

great
Number of reviews per page
20
40