Overall Ratings & Reviews Hotel Monte Carlo

The property is like going into a novel set in the late 1800- early 1900s. The original workmanship was beautiful and the updates have changed it a little but it still has the essence of the time. The key and mail cubbies are there and the library doesn't have many books but has some interesting old items. The pool, terrace, and balcony off my 3rd floor room gave guests several places to be outside to enjoy the wonderful view. The bathroom taps were tricky to turn on and then continued to drip when turned off, so that wasn't so good and they were a bit stingy on towels. The wifi is only in public areas of the hotel, not in the rooms. The rooms could use better lighting, lamps etc. so one could read at night. It's quite a hike up to the top of the hill, but it made up for missing my exercise classes. The staff were polite and very helpful, for example the taxi driver was waiting for me upon arrival at the airport and was there early when I left. The toast cheese and ham was just right for an evening snack. It was fun to picture ladies from long ago in their long dresses and hats going up and down the stairs. It's nice they are preserving such a wonderful building! Dr. S

We only stayed here because our flight was canceled last minute and it was the only thing decent that was available. It was nothing special. The rooms were very old but clean enough. The breakfast was very average. The location was pretty good about 15 min walk to old town Funchal. The people working there were super nice and friendly. The view of the city when sitting on the terrace or breakfast room was the best part! Our room unfortunately had a view of another part of the building so we had no view at all. The wifi didn’t work in the rooms which I thought was very weird, they definitely need to fix that.

Lovely weekend at Monte Carlo hotel, for flower festival and hiking. Marcia on reception was very helpful and polite with advice. Steep walk up to hotel but lovely views from terrace and hotel once there. Would stay again. Thanks

I have stayed at the Monte Carlo for over 20 years and they have always looked after my needs with great care and compassion. The hotel is set in a wonderful position in the town ( not the soulless hotel zone) overlooking the sea and mountains. It’s a period hotel, with tremendous charm with a pool on the roof at a certain price point. We visited in April 2024 and the staff were fabulous and the stay in Madeira a joy. The Monte Carlo is a period gem, but not a modern chain hotel. If you want a slice of Madeira stay.. close if steep walk to the whole town, museums and restaurants. 24 hour desk, limited parking ( but parking in the area) simple bu cheep breakfast, comfortable and large period rooms. Like Madeira itself charming, quirky and old school.

The facade looks nice and charming in the outside but the property and rooms look more like a hostel. No air conditioned, worn carpets, nothing like the pictures.

Complete disappointment. Website is not repsentative of reality. No air conditioning, no fans, no fridge, no ice machine, no hair dryer, no safe. You need to ask to borrow a dryer. You need to leave your room and car keys with the front desk when you leave. We had to pay 2 euros for a few pieces of ice. They also added a charge of 2 euros for used mismatched plastic cups. Everything was outdated and in weathered condition. The ceiling in our room was patched with paper and masking tape. There is NO swim up bar as per website. The pool had green algae all around. TV was outdated. Wifi was only available in front lobby. Red carpet in main stairs was used and faded. There was supposed to be music from 4pm until midnight. We barely heard anything and the sound system was also outdated. We were supposed to stay for 4 nights but left the next day.

Lovely old hotel. Interior a bit outdated but that also adds to its charm. The only thing that I didn’t like was a breakfast, basic and with unacceptable dirty plates, cups and cutlery. After two days just skipped it and had it in some of nice pastelarias in town.

The building was constructed in 1905 and has gone through a number of transformations. The most recent owners have done a great job of upgrading while maintaining it's charm and character. A few very miner deficiences, but I would not hesitate to return.

The bathroom was so outdated and water leaked onto the floor tiles from somewhere, not badly, but enough to make your feet wet. The view from the window was the roof swimming pool wall with a bit of a view above. Only stayed 2 nights otherwise would have moved. The overal building is old and decor shabby but interesting and the staff very polite and on hand. The terrace was lovely.

I really enjoyed the 1905 beautiful MONTE CARLO HOTEL building, it has breathtaking, captivating view of the city. Pool on the roof. One could sit on the roof all day & enjoy captivating 180° view of the city, the bay, ocean, mountains. Pedro & Albino were very well mannered, cordial, helpful, kind people. My room was nice size, with spacious bathroom, it had a shower & a bath. It's 5 minutes walk to city center, the beach, old town, airport bus stop. Architecture around, walking towards hotel, or from, was also captivating, many beautiful, historical buildings. It also has a big space at the front entrance to the hotel, were one could sit, relax & enjoy the captivating view. There is a library, a lounge are on the 1st floor, it's really wonderful, relaxing, cozy. Am so glad & grateful to the owner for having me there, I enjoyed the breakfast/ lunch serv d by Albino, he was kind & caring person, cappuccino was delicious, can't wait to return & recommend it to fellow travelers. Thank you Albino & Pedro, Muito Obrigado ❤️🙏

Como as instalações são antigas é impossível fazer melhor

Needs a renovation, breakfast is bad, there is no water available. Hotel has a good view

Hotel itself is basic and dated but a pleasant walk from the centre and great views. Service was such that I'd never stay again though. Apon arriving around 9.30pm (says 24 hrs online) I entered by pushing a door with a green go sign on it and a staff member angrily asked me how i got in, implying I'd broken in and not just walked in. I explained I'd just opened the door which was recieved with further hostility. Then she said she'd take my passport, put it away and walked me to a room. I asked how long she'd have my passport for and she wouldn't say, but i pressed her on it and she eventually said 10 mins. Then, she left - an hour passes and she still hasn't returned my passport, so i find my way back to reception in another building and get it back from her. I check my booking and find that I've not been put in the room i paid for but a far smaller one with no patio and a cold shower. The next day this is fixed by a more professional member of staff, who tries to take my key off me and i say i'd rather keep it so I don't have to call in to reception in case that woman is there. she agrees. later, woman from first night chases me down the drive to take the key off me "because it's hotel policy". She didn't care that it had been okayed by someone above her, and in the end, i tired of her constant bullying and gave it to her because she wouldn't stop. I never asked why she put me in the wrong room, and she never acknowledged it. Bizarre.

All the staff were very friendly, welcoming and helpful! Very clean rooms. Looks a lot more modern in the photos than in real life. Amazing veiws from the outside areas. If you need to leave before 8am, you need to let them know as the front door and gate is locked. They tell you how to get out, but I couldnt figure out how to get out of the gate so had to chuck all my stuff over a wall and climb over as had to get to my ferry!

We stayed here for a week. Beautiful spot, lovely hotel. Great views over Funchal. Varied breakfast which was very good. Large room with old world charm. Very pleasant and helpful staff. Would happily stay here again.

Lovely old building with fantastic big windows and great view of the town. Loved having our breakfast outside in the sunshine in the morning. Good breakfast and nice small rooftop space by the pool. Interiors a little out of date and sparse but does add to the charm of the place

We loved the location because of the view from our hotel room and it was convenient to walk around the neighbourhood. We were close to some interesting sights and museums.

It has the perfect ocean view. There's no air conditioning or heating. It would be more helpful to have wifi throughout the whole building. The hot water did not come out from the bathroom sink.

Old hotel full of character so don't expect a modern all glass and steel soulless building. Lots of history, rooms are large clean, staff friendly and willing to help. Its a 3 star hotel so don't expect 5 star, it is what it is and has everything you need.

Great historical hotel that gives the feel of real old-world culture. I loved that it was only walking distance to St. Peters Church and St. Clare convent, as well as close to the city center. Wonderful place.