The staff there were amazing. Very helpful , would go extramile especially in our case. We took a holdall with us and the padlock jammed. Couldn't get our clothes out to change , called the reception and within 2 minutes , the guy knocked on the door. Understanding our stuck up situation very quickly , got a handy- man with an appliance to cut through the lock! Viola saved our day

Wonderful staff, quirky cool rooms, incredible views of Lake Zurich, convenient location to train station!

Good!

Really good stay. The reception desk upgraded us to a suite. I sat down in the foyer and accidentally left my sunglasses on the table. The staff had handed them in to reception for me. So relieved! Thank you! Clean room and friendly staff. One area for improvement is the breakfast. The scrambled egg at the breakfast station was not refilled (I assumed it was because it was 1 hour before closing) and then I saw a fresh plate of scrambled and omelette being delivered to the next table. Had I known it was an option I would have ordered this but it was too late

The rooms were clean and functional. The train station was across from the hotel. Super convenient.

Room is clean and comfortable. The service was excellent and staff was friendly and helpful. Kudos to the morning breakfast staff for serving us breakfast for the whole trip.

Excellent Service and Excellent staff, friendly and professional.

The room was very clean, and the location is extremely convenient. Whether traveling to Zurich Airport or Zurich HB, it only takes about 20 minutes. After getting off the transport, it is just a short walk to the hotel. The staff were also very helpful and friendly.

Staff was very helpful & courteous.

Sedartis Hotel was friendly, warm and with excellent service. All staff were extremely helpful. A very good range and options available for breakfast and all very well presented. Our garden view room on the lower ground floor was small. x2 single beds and a made up sofa bed. A small modern bathroom with shower cubicle. The temperature/heating is centrally managed by front desk staff - very warm initially with request made to turn the temperature down and also could open the door out to patio area. The train station is located very conveniently outside the hotel and is a short walk to Lake Zurich. A very comfortable and enjoyable experience overall and would definitely return again.

Great variety of breakfast options. The staff were very polite and friendly. The location is very close to the station, which makes travelling very easy.

Was clean and quiet. Staff friendly. Only wished breakfast had more variety than the same offering everyday. Would go back.

Hotel air-conditioning was too hot. Requested once with reception/lady and she did nothing, offered me a fan. I declined. I opened my balcony door which i could not step outside so in fact i did not get balcony with my booking.If i opened my balcony door, so much noise from trains. Requested 2nd time to reception to make my room cooler. There was a young man at reception and he made it cooler and helped, after that was ok. Rooms are like a bubble very small, double bed had 2 single mattress side by side, not double. I think Expedia should look into this and question why. It was uncomfortable sleep as i kept sliding to the middle part and landed in the part of 2 single mattress. Location was a blessing and was good, next to train. Supermarket was close otherwise nothing to eat. I do not think i will return to this hotel. Young man at reception was very nice. If this message can be sent to him would be greatly appreciated. I checked in on 9th Oct, Room 302 and he helped me making my room cooler otherwise i could not sleep. I was feeling dizzy as there was no air. I told him if i do not sleep i will get real sick. Sometimes people at reception can either make or break your stay. Lady who checked me in was not very nice. Please let hotel know so they correct their service.

Customer service was amazing. Very helpful front desk

The view was amazing. The bed so clean and soft. The room ambience is superb.

Great hotel for this part of Zurich

Wonderful hotel near Zurich. Very close to the beautiful Zurich lake. Commute to Zurich very easy, unexpansive and convenient. Train station just in front of the hotel.

Perfect hotel for a Zurich trip, directly opposite train station. Two rooms connected for our family of 4. Big rooms, comfy beds, good breakfast and balcony in breakfast room overlooking lake. Used many times and happily use again.

Would definitely recommend

Like the address an cleanness