The room definitely needs an overhaul. Unable to get any English channels, most of the time there was no signal. We asked at the front desk and were told the technician was working on it. We were there for four days and never got good TV reception. Tried to get a drink at the bar, stayed there for 10 minutes no one ever came. No air conditioning, room very stuffy unable to open door due to cold the noise level in the street. Only positive is that the people at the front desk were nice. Would not recommend the hotel nor would I stay there again.

EL PERSONAL DEL CHECK-IN MUY AMABLE

The room was in good condition but I was driving and never can get at the parking place that they offered in the back of the hotel , if you have a rental car or driving I didn’t recommend this hotel doesn’t have even a drive way to get up from your taxi to do the check in

The staff was outstanding.

Fantastic location, you can walk to everything easily. Very comfortable beds.

Wonderful!, nice hotel. Staff at the from desk and the restaurant were really nice and helpful. Maria at the restaurant was a beautiful person that make feel like home.

Hotel is very well located. The room was comfortable. Alicia our housekeeping was very attentive. Breakfast is delicious and had great variety. Maria and Amelia are great with the customers. We had a good experience there.

Great hotel, great location walkable to everything. The only thing to find the parking took us a little bit, but they have a parking right up the bottom of the hotel but they were had construction so we couldn’t find it.

Very clean, quiet room. The only issue was a water leak from the bathroom ceiling two nights in a row.

Clean room and great location!

Great hotel. Staff was helpful. Rooms were clean and breakfast was great

The staff had to walk us to the temporary Parking Victoria because people loitering had blocked the entrance. A map with gps location would have helped. Thurs snd Friday night there were a hundred people laughing and partying on the street between the hotel and Aliatar night club from 3 AM until 7 AM. We paid for a deluxe room in advance. We will never recommend this hotel.

Room and service were fantastic. Close to all attractions. Highly recommend the place

Wonder experience recommended

Very good location. However the lady manager at the front desk was very ruder.

Very friendly, helpful staff. Hotel was beautifully furnished, and lovely room. Very close to dining and shopping area.

The location is very convenient to tour the city. and it was very nice stay all the staff were helpfull and the place is very clean and luxerious

All good stars for this facility and its Staff, extra clean, comfy room and bathroom, well decorated. Great location, walkable sites, food and shopping. Easy access to parking and Taxis. Nice cocktail bar and excellent breakfast options.

You can walk or take a taxi very easy

Extraordinary service. A superb staff members always looking to provide the best possible care for the customers. Can not express my gratitude for all the service and care we received.