Todo fue excelente y muy bueno

Perfecto

El personal es muy atento y el hotel es amplio y limpio.

The room was clean and comfortable but not what expected with amenities. There’s a pool that smells so strong of Clorox. You are made to sign for towels if you plan on taking to the beach. There’s no beach club anymore; only reason I picked the place. I also expected a Brisas experience but don’t expect that at this location.

Excelente hotel

Excelente todo en general

Excelente

Bueno

NA

"An incredible experience! The hotel exceeded all my expectations. Everything was perfect, from the cleanliness to the attention to detail. I will definitely be back as soon as I can. Thanks to the whole team for a memorable stay!"

Service with style, a smile and professional. From the valet, the front desk, waiters, to room service, best service ever. If you want to be pampered this is the place. And don't forget to dance with the cows.

Very attentive staff and comfortable, clean rooms. Didn't experience the mentioned issues with AC

The room was clean and comfortable - the only disappointment was that the wall in the bathroom was broken and the balcony was dirty and had no furniture. The view wasn't as promoted. The buffet breakfast was excellent - and the service was excellent. Reception was great at check-in; yet sadly our key wasn't working although we were authorized for a 3pm late check-out. The same woman who checked us in questioned my companion on having our key activated although she had spoken to him in length at check in. I found that to be rude given our experience at check in. We had opted for the business king club - and it could have been better. We were also not offered or given a room upgrade although we had asked and have VIP Access. The hotel is on top of the mall, which is convenient, and in walking distance to the beach and other restaurants. I have stayed with Brisas properties previously which is why we opted for this property and will not be booking again - as this could have been much better.

Excellent services!!!

If you want to be pampered while you travel this is the only place.

Very clean and comfortable

Muy bonito lugar regresaría la próxima vez

Call part of my stays at any hotel is the treatment. The customer service the attention to detail and the friendliness of the staff this Hotel by far bypasses the excellence on all aspects as some of the staff may recall me and my two sons as the gentleman with the two electrical scooters, they assisted me to put my luggage inside the car outside the car, including the two heavy scooters which are electrical that means they go above and beyond, extremely extremely helpful service and that’s a must in this hotel thank you very much for your welcoming attitude, attention to detail and service oriented attitude. I highly recommend this hotel, not just because of the location the cost value they can make it or break it and in this case, the staff went above and beyond thank you so much and I’ll see you soon guys thank you.

Excellent

I really enjoy staying at this hotel; everything is close by, and everything inside the hotel works very well. The price is good, and I highly recommend it.