The ABSOLUTELY WORST RADDISON BLU I HAVE STAYED AT!!! I am a rewards member and have stayed at several other locations. first, the staff WAS AMAZING! They tried there best to help but over all the facilities is terrible. In my first room, The tv did not work, The heat in my room did not work so they switch my room in the middle of the night. Moved to a second room, the heat did not work, the heated floors in bath room did not work and the tv did not work. The sauna sign says open at 6am did not open until 7am. Was suppose to stay the entire weekend from Friday till Sunday. After one night I checked out and will NEVER stay at the RADDISON BLU in Frankfurt. As a LOYAL reward member I was not offered any kind of upgrade for all the broken items in room for the inconvenience. Hopefully this location upgrade and fix its faulty building.