Overall Ratings & Reviews Hampton Inn Albuquerque-University/Midtown

Hotel was great, but lock up your trailers. Our U-Haul trailer was stolen.

The room was the most spacious we’ve ever had!

The stay was great. The pool was down but they offered to let us swim at one of their sister hotels. Staff was a bit rude but we didn’t have to deal with them much. Breakfast was great.

The popcorn ceiling was peeling away above the window. The bathroom exhaust fan was not working.

Checked-in digitally saving a ton of time! Room was clean. Property was also clean!

I stayed previously and it was excellent. This time my room faced I-40 and it was loud. A tour bus took over the pool and were doing fireworks which smelled the area. We did not enjoy the evening at the pool like we wanted to. The free breakfast ran out of food and staff did not fill up even though it was just 8:45 a.m.

Staff were great. So kind and thoughtful

Check-in was a breeze and the clerk was very friendly/helpful. Overall, the hotel was pretty clean. There were some broken floor tiles in the elevator, but everything else seemed in decent repair. Our room was cool when we entered and the beds were surprisingly comfortable. It was pretty quiet, but the door to our room would slam shut if we weren't careful and we would occasionally hear other doors slam. My only annoyance would be that the ice machine was located on every floor, but ours. We had the laundry room and on a couple of occasions, we could smell pot by the entry (it may have originated across the street at the restaurants). We never noticed it beyond the entry and the hotel is non-smoking.

Good checkin, staffing but when we got in wasnt told or aware there was going to be cockroaches. The staff acted like it was nothing, gave the cup just threw in trash and said well have resprayed as we were checking out the am shift had no idea about the cockroache

Very comfortable

Excellent

It was a nice clean hotel

Friendly staff

Enjoyed the stay!!

Great hotel. The town is a little questionable. Lot of homeless.

We had a great stay. Everything was nice. It is Albuquerque and there is a large homeless population all around the area, but the hotel property did a great job while we were there.

Very sketchy neighborhood. Hampton Inn large outside sign torn and ripped, effectively not identifiable. Several USB ports in room not operable. Ingress and egress to and from hotel property very awkward because only enter from one direction but must exit another street. Room was clean, fresh, and quiet. If the room was all it takes to make a hotel fine, it at least succeeded. While regularly travel through Albuquerque, will never again stay here.

The room and staff are great! The area around the hotel isn’t.

It was nothing special. Hampton is usually much nicer.