Staff were all great, room was impeccable

Beautiful and peaceful retreat. Breakfast was delicious.

Beautiful convinent elegant great staff friendly helpful, super breakfast

From the moment we walked in the door Alessandro and staff made us feel wonderfully welcome. Romano was there with a welcome drink, Federica with a hand massage…fantastico. The property was absolutely stunning and well maintained. We were upgraded to a beautiful suite and the daily breakfast was rich with both international hot options and local classics-served in a beautiful dining room leading out to the gardens-by a friendly and efficient staff member. We didn’t get her name unfortunately. The two front desk staff were also very helpful. The pictures and description of this Villa do not do the place justice. Highly recommended.

Great restaurant and friendly helpful staff. Tasty grapes!

Lovely quiet and relaxing facility. Great breakfast.

Beautiful hotel and outdoor areas.

Beautiful property. Wonderful service.

We loved the charm and staff in this beautifully renovated old manor house! The restaurant in the Trujillo was excellent!

A delightful setting , amazing service , and great rooms. The staff are so helpful and welcoming- thank you to them for a wonderful stay.

Excellent room, food, staff. Injoyed very much

The stuff where amazing , always helpful and friendly. Anything you ask they respond with no issues. We loved the breakfast and how authentic is the hotel it self. Room are very spacious and clean. But mostly we loved the location , so quite and the gardens around the hotels are so beautiful

Nice hotel

The pros; the reception staff were friendly and welcoming, eager to be helpful. The room was small but clean, quiet and comfortable. The restaurant was very good. The grounds are beautiful. Parking easy and free. The cons; the hotel is tired and although claims to be 5*, but having stayed in many - I can see the differences. Twice we waited too long for drinks (€15 a spritz is certainly 5* pricing), needing to repeat our order to eventually get them - despite the hotel not being busy. Breakfast wasn't great - fresh fruit was very small slices (eg 1-2 strawberries sliced) all on a small plate which quickly ran out. We also waited far too long for coffees and the hot omelette - which arrived as we were leaving (only 3 other tables occupied on that day). Just not 5* service. The final negative was the €50 per person per use of the onsite "spa", a lukewarm jacuzzi, 2 saunas and a steam room. Having been told this was included when we asked, we were very surprised to be charged and had to negotiate the removal of the charge, which to their credit was done under the circumstances. However it made an uncomfortable end to an already under-par stay. The cost should be made clear, there was plenty of opportunity to explain the cost to us both at the main reception and at the spa reception. There was also nothing about it in the room information, which I always read thoroughly. We spent 10 days in Puglia, there are better places to stay for less cost.

Extremely beautiful and tranquil atmosphere - extremely comfortable bed and bedding. Good restaurant - but might be more visible on the website - especially that it is closed on Sundays.

Amazing breakfast options and very friendly staff.

Can’t wait go back! Great restaurant too!

Durant notre sejour, le personnel a ete au petit soin, ils ont tous ete souriants et serviables. Le cadre est magnifique, et au calme. Les chambres sont spacieuses, rien ne manque. Nous l'avons quitte a regret...

Hôtel très décevant pas du tout à la hauteur d’un 5 étoiles.Un manque de personnel, le ménage pas fait dans les chambres, aspirateur jamais passé ni le balai, juste un changement de serviette et lit fait et c’est tout.La baignoire les joins sont noirs, la douche d’une autre époque, pas d’eau chaude pour la douche car un très vieux système. En revanche petit déjeuner excellent de très bons produits.Compte de tous ces désordres j’aimerais que vous mettiez à l’étude une compensation, pour rappel nous avons déboursé 1600€ pour 6 jours, nous nous attendions à très bien traité. Merci

The hotel looks beautiful from the outside. The pool is okay, but the rooms are dirty. It was impossible to eat the breakfast at all. Even the cutlery and glasses were dirty. We did not enjoy our stay at this hotel. However, the nearby restaurant Bros was absolutely wonderful, but you don’t need to stay at the hotel to eat there. There was dirty water in the bathtub when we arrived at the room, and the floors were filthy. The gate didn’t open when we arrived, so we had to go inside to ask them to open it so we could drive in with the car. No one helped with the luggage, and it was quite a walk from the parking lot. I do not recommend this hotel — there are so many lovely places for half the price.