An old building but clean and well run with friendly staff

Warm and welcoming staff

Basic

Hotel is in desperate need of upgrade on all aspects. It is like a museum piece.. Evening meal was ok.. breakfast not so good... poor selection., cooked was luke warm at best.. unless you are looking for a real budget place - avoid...

Overall look of the hotel outside and inside is tired, looks like something from the 80s. Evening meal was ok, but the service was extremely slow considering there was only 6 of us in the dining room. The room itself was ok, bed was reasonably comfy, tv was huge but only basic channels even though it had the capability for Netflix etc, it wouldn’t connect to the broadband. Bathroom was very tired, tiles n grouting/sealant round the bath grubby. Went down for breakfast again only a few of us waiting on breakfast and it was slow, coffee out the machine was lukewarm and tasted funny, and the food when it came was horrible, asked for scrambled eggs and it looked like they had mixed some mushed up fried egg through it. sausage and bacon were the cheapest of the cheap, didn’t eat any of it.

The facilities are so run down, mould in the bathroom, doors that dont fit, general decor is tatty and the rooms are dirty. Staff were friendly and breakfast was ok, although just a little greasy. We wouldnt stay here again but based on cost, you get what you pay for. Poor doos Waterside......

Clean and tidy with lovely staff, the hotel had decent amenities but could use a lot of updating. But for £72 a night thats acceptable. Food was basic with quite a small menu and the buffet breakfast at over £11 was definitely not value for money. Id go back but wouldnt bother with the food.

Room clean later check in staff get good breakfast

The hotel is in desperate need of an upgrade. The rooms are tired and the general Hotel has a 1970s vibe. The leisure facilities for guests are chargeable, you have to pay £5 to use the facilities which are old and outdated. There is also a charge for a towel and a deposit needed for a key for the locker room.. I was rather disappointed to be honest.

Clean room, staff were really friendly and helpful and pool was nice and warm.

Lovely staff ‘everything you need for a good nights sleep

Good basic hotel

Very helpful staff who could not have done anymore to help! Particularly around our own kids' allergies etc at breakfast. Very welcoming and warm reception!

Room was clean. Be aware the Gym/pool access is EXTRA cost. Front dest staff were really friendly amd helpful

Room very tired . Had stale smell . Really off putting and shower was a trickle . Expensive for breakfast and quality poor . Buffet style . Dried out a little and no scrambled egg on offer .

.

Friendly staff, good facilities, easily accessed and very close to the town centre.

Allocated a "lodge" room in adjacent building. Inconvenient for where I had parked. Poor wi-fi, poor lighting, no refrigerator and no USB charging port in sockets

Just right for our needs as passing through with a dog. Lovely staff. Typical conference hotel but tired and in need of refurbishment. Excellent price for room only

Reception staff couldn't be more helpful, My work is nightshifts and they have accommodated by giving me a ground level room close to entry/exit where my vehicleis located, This is my second booking here and would not stay anywhere else.