I’ve stayed at the royal suite, Excellent hotel, friendly staff and very helpful,excellent room. Outstanding things: 1. We arrived very late at night 12am, They kindly prepared a complimentary dinner at our room for us, which was extremely helpful as all restaurants were closed. 2. The heated pool at the suite is amazing and it was such a standout that it will make us come back again specifically for this feature.

I had an amazing time everyone was very professional and respectful I really enjoyed staying there

Very average place for a property that bills itself as special.

This is our 4th time and it was amazing as usual. We got few complimentary services.. romantic dinner and in suite breakfast at our royal suite plus a free dinner at their Italian restaurant. Highly recommended.

It was very nice and sweet stay really the service is perfect upon arrival till our departure the hotel the staff is very helpful and friendly try to make us satisfied in every place everything started from the front office special Mr Mohsen the manager of the front desk, the pool area and the restaurant the only problem is distance between the lobby to the beach it must offer a golf car to facility and help the senior citizens and the handicapped

Everything was perfect specially reception

Everything was excellent except isolation between rooms is too bad you feel that other guest in near room stay with you in your room

It was amazing holiday very helpful staf very good place and excellent food i love every moment and i will definitely recommend it

Location is ideal close to Makadi souq, and beach near by. Rooms well maintained and clean however bathroom has poorl ventilation and bad smell. Hotel generally small but very cozy. Food variety is ok but the quality could be much better, best was the oriental dinner night. Staff is the best highlight of the hotel, very friendly, cooperative and do their best to help.

The staff are so friendly and our experience was amazing. It is good to have some entertainment at night by the animation team and the shows they did. The food quality was amazing however the wi-Fi was not working most of the time so it needs to be improved. Thank you so much we had a relaxing and wonderful week there.

The hotel grounds are very well kept,issues we did have were addressed by the management very quickly ,the beach is a bit to cramp mostly shade unless you are lucky enough to get front line . Overall it was a pleasant stay if I stayed longer I would not want the rooms we were in as they don’t get any sun all day!! Check in was good and staff very attentive the location is beautiful and the snorkelling around the corals is wonderful,would recommend and possibly stay again if the price was right

Pros: Great hotel, very friendly and helpful staff, outstanding scenary. Come: The food was not that great, in regards to variety and quality. The beach is five minutes walk, which is not too far but not too close also, however the walk is full of green and pools.

Nice hotel

more than my expectation

The beach was small and overcrowded, it's a shared beach which 6 hotels use, if I had known this I would not have booked. We had a problem with the sound on the TV, they did send someone to fix it but the next day we had the same issue. The safe in the room was broke, the kettle was broke and the towels were dirty. The cleaner did not change the towels, even though they were placed on the floor as directed. We mentioned the problems to reception who advised if we had told them they would have fixed/replaced items as necessary, however as we were only staying two nights we didn't see much point. Putting that aside, the hotel was nice, clean and looked good, the staff were helpful and friendly.

It was a nice stay , but the location is very far from City center , I think stay at this hotel must be on All Inclusive basis and should be not less than 3 nights .

As a holiday it was good but the food was not good at all. The view of the room was not good. The room cleaning was not as expected. The beach is far away from the hotel and it is a small area.no golf car no towels on the beach ,so you must carry them this long distance to the beach and vise verse.

its a good hotel but the area is too faaaare from every thing no servis no mall's

Hotel amenities, activities & facilities are the best I ve seen in Hurghada.

Third visit, and still fabulous.