Wonderful stay—highly recommended! Upon arrival, the receptionists were exceptionally friendly and welcoming, which set a great tone for our stay. The room was perfectly clean and came equipped with an espresso coffee machine, which was a lovely touch. We also really enjoyed the good breakfast. Although we didn't have time to use all the amenities the hotel has to offer, like the spa and the outdoor pool, we had a fantastic experience. We will definitely return if we are back in the area!

Adoramos o hotel. Limpo, boas instalações, staff muito simpático. Comida e bebida tudo bem confecionado. A repetir. A piscina exterior soube muito bem com os 40 graus sentidos nesse fim de semana.

Rooms were clean. View was amazing. Dinner and breakfast were good

Amazing view

The staff the breakfast, everything was very nice

The gym could be 24hrs or open 1hr earlier.

Great stay! Wonderful staff- kind and helpful. Loved the restaurant- delicious food and attentive staff. Room was quiet and clean. Walking distance from the city's namesake. If you have a need to be in Castelo Branco, I highly recommend.

The staff was very kind, and the disabled room amenities were excellent. The food service was tasty, and the breakfast, and the Sunday lunch buffet were particularly good. My daughter enjoyed the indoor spa pool as well. The hotel is near AIMA, which was helpful for us.

Clean room, friendly staff easy to park

Awesome stay!

They put us in a room across from a construction job in several rooms. It was ridiculous considering the place was empty. One of the workers yelled at me for using a beach towel. There is no cups for water in the gym and it just wasn't worth the money. NOT going back!

Excellent place to stay and very accommodating even when there's unexpected surprises on my end

We stayed here for one night. It was a relaxing stay. Our room was large with a balcony overlooking the city. The castle was a short walk from the hotel. The restaurant was good. Enjoyed our stay.

No issues nice hotel for a quick stop.

Comfortable and clean rooms, beautiful views from window. Very good breakfast.

Unfortunately, due to the weather we did not get to venture away from the hotel but the map shows it being close to points of interest. The hotel itself was very clean, modern and the room was very clean and comfortable. Dinner and breakfast were both very good with plenty of options.

Spectacular location with breathtaking views. The city itself does not have much to offer though. The hotel is super well equipped, the gym and spa are outstanding. The restaurant serves good food and wines as good value prices. The rooms are not fantastically sound proofed so you will be aware of people around you. The staff were attentative and efficient. Overall it's worth a visit for the view and facitities.

A bit of a mixed review. Rooms are large and comfortable. Air conditioning is very effective and quiet. Flooring and draperies are worn, stained and in need of deep cleaning or replacing. City view room balcony was a good size with reasonable chairs and table. Dining area and bar are attractive and spacious. Parking is excellent. We didn’t find staff particularly helpful or welcoming. The included breakfast is awful. I think possibly the worst we have experienced in Europe - hot offerings extremely limited, lukewarm, tasteless and unappetizing, There was no variety at all in our three day stay. Overall, leaving a little bit disappointed I think,

The reason I gave low grade for service is because when I arrived there there was NO reservation in my name and I had to pay again in higher tariff. I stay one hour talking at hotels.com, spoke to 5 different people and no one solved my situation. I had to call 3 times and in the last time they told me the reservation was cancelled and no refund was sent to my account or information. After one big day travelling it was a nightmare. I hope they improve their service.

A top notch hotel. The breakfast was the best we've had in three weeks of travelling in Portugal.