Everything great

Big rooms just a bit dated , lovely staff would book again

Friendly and service minded staff s

The most pet friendly hotel I’ve stayed in - even let our dog come to breakfast and welcomed him!

Hotel reception team were lovely and helpful. Hotel was clean and tidy although we did have anys in our roo. Housekeeping team did a brilliant job. Pool was closed 1 day due to weather and 1 day due to a wedding. Hotel was out of the way and you do need a car to as there wasnt anything near by.

Great stay. Pool nice. Breakfast honestly kinda pricey for what you are getting. 15euro/person. Food selection limited. Cold. Definitely cheaper than closer to Venice. Good value.

We love this hotel, but the standard of the “new” part of the hotel is fairly poor!

Very lovely property. The pool areas weee amazing and spent half a day there. Staff was friendly. There is a great pizza place right now the road. Parking was great!

Property was very nice but far from the city.

Pools was great and the room was big enough for us to stay those nights we needed.

My family’s stay here was unacceptable for a 4-star hotel. Key issues: 1. Booking Confusion & Blame-Shifting Despite booking a family room in advance, we were informed upon arrival that no such room was available. The receptionist claimed Expedia had “downgraded” our reservation without notifying us. When I questioned this, the hotel blamed Expedia, while Expedia redirected responsibility to the hotel. This lack of accountability left my family waiting **over 3 hours(we arrived at 5:30 PM, got a room at 9:45 PM), forcing us to cram into a friend’s room 2. Unhygienic Room & Inconvenient Room Switch The first family room we were assigned reeked of a strong odor, prompting another complaint. Though staff initially claimed no alternatives existed, they suddenly “found” another family room. Even then, I had to assist staff in moving children’s beds, wasting precious time while my exhausted kids waited. 3. Broken Amenities No AC:The air conditioning was non-functional. The receptionist dismissively stated it’s “only turned on in summer,” ignoring guest comfort. If a hotel advertises AC, it should be available year around Missing kettle: Basic 4-star expectations unmet. 4. Neglected Facilities Rooms need urgent renovation (outdated, poorly maintained). Many amenities had hidden fees. Breakfast was average. 5. No Compensation No refund for the ordeal. Avoid This Hotel Misleading advertising, unprofessional service, and neglected facilities. Not worth the cost.

Pool wasn't operational. Make sure to check and report asap. Speaking in English is bit tricky and can lead to miscommunications.

nice lovely romantic hotel, breakfast is good

Nice property

Property is beautiful and staff was top notch. It was too bad our stay was only one day and it was raining but we would definitely stay again.

The villa is amazing, people are super welcoming and pool is amazing

This hotel was very charming!!! The staff extremely helpful, nice pool with a bar!!! The hotel’s room was a bit outdated, I understand keeping some of the history’s charm however in my opinion that should be reserved for many things just not the bathroom. The location was perfect for Venice, we drove to the train station, parked the car for free, and visited Venice for the day, it was perfect. The staff very helpful they recommended a great place to eat, need reservations that is how busy the place is hit we were able to get them through the hotel. Perfect location, perfect spots to eat, staff were kind and really helpful!!! Please update your bathrooms, that is my only recommendation.

Nice place to stay, volleyball nets, two pools, good food at the restaurants. I would stay there again.

Resort style hotel. Loved the pool. Breakfast was very good with lots of selection.

This hotel has a lot of potential but is in great need of care. Rooms in the main building are smelly and dirty. The villa is a bit better but still far from perfect.