Overall Ratings & Reviews Masseria Chiancone Torricella

Trulli houses. Very secure ad spacious parking. Important note: Must wear cap when swimming. A rule in many hotels in Italy. Hotel provide caps at a fee. English news on TV. Bathroom needs refurbishing.

Customer relations pretty awful, staff indifferent and quite unfriendly. Decor dated. Only positive was the pool.

We were looking for a place to stay while traveling around and got that and more!!! The place is beautiful and peaceful. It is actually a place where you can stay for a few days just to relax. The rooms are clean and comfy. The amenities are great. Really recommend.

The hotel rooms are not suitable for 4 stars hotel. They are very basic. The wireless internet is very bad not allowing to work or watch online TV (as Netflix). The TV channels are only in Italian (same as most of the hotels). Breakfast was quite good. The personal was positive but hadn't solved any problem. Overall it was not an enjoyable stay.

This masseria has beautiful grounds, with plants and green everywhere. The swimming pool area is beautiful and spacious. The pool is large and ideal for kids, as half of it is less than 1metre deep. Plenty of chairs in the sun or shaded area. You can order food by the pool and the menu is very reasonably priced. My daughter had a very good burger for €6 (I think). The restaurant is quite good and very well served with large portions, this was the case for the meat and the fritura fruto di mari mista. The breakfast is plenty with cold cut meats, excellent bread, several cakes, cooked egg, fruits, yoghurt, cappuccino and much more. The staff at the breakfast and dinner are very kind and helpful. The only negative is that the check-in is cold and formal, which is unlike to many places we’ve stayed at. The room is basic but large with a king bed. My 6 year-old daughter slept with us and there was no extra charge, which was great. The WiFi in the room didn’t work well, but it worked well in the swimming pool. I would definitely come back!

Nice way to experience the local geology. Close to Martina franca but far enough to be away from the huddle and bustle. Poor breakfast. Great restaurant for dinner.

Good hotel. Meed car to stya htere as 7 k from Matina Franca Used by tour groups. Nice pool. Food in restaurant nice

This place was wonderful! The beds, the restaurant and especially the pool! Great value!!

Beautiful hotel set on the edge of national park. Simple and elegant; relaxing ambiance. Staff friendly and helpful. Food excellent quality both by the pool and at dinner. (Note - we were there midweek and, as this is a great wedding / party venue, suspect it might be rather more lively at weekends. That's said, we couldn't hear the (big) birthday party that took place on Friday evening when we got back to our rooms!) The pool and pool area were just exquisite

Very friendly and welcoming staff with suggestions for the local area.

We came for one night and stayed for 4. The staff was warm, friendly, and helpful. The grounds are beautiful in the middle of olive groves and oak forests. The pool was beautiful. The hotel is made up of beautifully restored truli houses. The room was comfortable, clean and beautifully decorated. The hotel had a very good restaurant and a very nice breakfast. Wish we could have stayed longer.

We knew this property was out of town but it looked interesting and had great reviews. The rooms are clean and nice but the air conditioning is poor and turned down at night making it very warm in the room. One of the wicker chairs had a broken seat which was covered with a cushion. The window shutter broke but all could be fixed. Our biggest and really only complaint is the restaurant. As it is the only place for dinner unless you want to drive, not a good idea, if you want a glass of wine. The food was not very good. We had dinner 2 nights and neither night was memorable, Even the bread was stale. It is too bad because we would not recommend the hotel for that reason.

Stayed here for one night - expected it to be very luxurious... The gardens and pool were lovely, and the restaurant incorporates the old sassi - beautiful! My room was large and quite comfortable, unfortunately it was extremely noisy - with people coming and going from the communal doors, talking loudly and children running and screaming up and down the hallways. The location is out of town, so not the place for you if you are wanting to be in walking distance to town. Reception didn't give a lot of information about the hotel or things to do in the local area - a map of the hotel property would have been great.

Great staff, nice property, huge swimming pool, a little worn out though. Located a short drive from town, it's a very peaceful place to stay.

Big, spacious grounds. Out in the countryside.

We only stayed one night. It was early in the season and they were finishing off odd jobs, the downstairs recreation area was more like storage area. The rest of the hotel was iin excellent condition. Our room was quite large and comfortable. The staff were all very helpful and pleasant. The hotel is well outside town. The bar is small but the prices are reasonable. Breakfast was OK, but nothing special. Wifi was OK. Plenty of parking.

Immensely helpful and friendly staff from check -in to chamber maid to wait staff. The resort is lovely, quiet in October, immaculately clean and the food is very good (all 3 meals). I highly recommend this as your base if you plan to explore Puglia.

The staff at the Masseria were friendly and efficient and the overall quality of the hotel is excellent. The location is convenient for visiting the Valle d'Itria region, and although there are a number of communication masts near the hotel (as well as the military training area), these do not intrude in anyway while one is in the grounds of the masseria.

A good base for exploring the area if you have a car. We decided to stay a night longer because it turned out to be so convenient. We didn't get the best out of the hotel because, unusually, it rained and so we didn't use the pool but I can imagine it is a very relaxing place if you just want to spend some time hanging out at the pool. The restaurant was also built around truilli, giving a modern hotel a old world feel. Martina Franca, nearby, is a lovely little town.

I recommend this hotel to those who want to spend one or two days away from everything, because it is very isolated and a little difficult to find. In the interior and country side of Puglia, Italy. Relatively convenient to Alberobello, an awesome site not to miss. But, again, right in the country and mountain side of the region. so, if you are looking for a hotel for only a few hours, I would not recommend to stay there, because it is too far.