Borghese Palace Art Hotel

Explore Borghese Palace Art Hotel
8.4
Very Good
From 781 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

9.0

Traveler Reviews Borghese Palace Art Hotel

Number of reviews per page
20
40
Top reviews
Ritzy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent boutique hotel with easy walking access to most of the key sights in Florence. The Reception team was extremely helpful especially with local travel advice, early breakfast bag (for an early day trip) and luggage storage. A special mention to Ricardo who was always willing to help.
JULIEANN C
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff extremely HELPFUL bed comfy (pillows flat)! Bathroom small(especially shower) Breakfast nice service Bar/bartender professional➕
Garrett
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I stayed in the Borghese Art Palace Hotel in Florence this past week. The room was clean, comfortable, and the staff were very professional and nice. I would stay there again and plan to during my next visit to Florence later this year.
Nathalie
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff excellent but room quite outdated, kettle in room but no coffee sachets had to ask for them. Pillows thin and very very hard. Bed like wood.
Tanya
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and room
Luis Felipe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excelente ubicación, palazzo ve vio a una cuadra. El staff super amable y hablan español; grandioso para mí como mexicano.
Eugene
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff was extremely helpful and friendly from the front desk to the woman who served us in the dining area
Charisse
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent service. Front desk, housekeeping, breakfast servers, all staff were friendly and courteous. Breakfast food was good, except the scrambled eggs was runny, didn’t taste like real eggs. The staff baked homemade pies each morning which were delicious .The hotel was charming, but definitely needs thorough cleaning and better upkeep. The window shutters in our room, the elevator glass, the tubes/metals outside the elevator were very dirty. We were told the air conditioner was routinely shut off in October, so we had to open our window to cool our room. There were no screens to prevent the mosquitoes from coming in. Outside was noisy-loud conversations and smelled strong cigarette smoke in our room in very early morning hours (1-4am). So we either suffered through a very warm stuffy room with windows closed or being bit by mosquitoes, hearing loud noise and smelling cig smoke with opened windows. They gave us an electric fan but it was also noisy and didn’t work well. I loved the staff, but the hotel maintenance was very poor and disappointing.
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Linsha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything is perfect
DAVID
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The weather was warm.compared to home and we made the mistake of opening the screenless window the first night and I wound up getting eaten alive. It took another day for them to get an air-conditioning unit in the room but after that it was fantastico. Staff was friendly and helpful and the fresh baked goods at breakfast delicious. Would stay again. So centrally located to everything and we have bad knees and feet.
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Bulland
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Terrible room, looks nothing like the pictures.
Nelia
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The whole place is in need of serious cleaning. Glass panels on the elevator are all filthy. Bathroom wall has water stain and looks like has mold built up. Mosquitoes present in the room. Staff is wonderful.
Augie
icon-
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Internet was good and breakfast was okay, but the sheets in my room were dirty, my shower drain was clogged and would fill up with water fast, my AC didn't work really well and I kept getting attacked by mosquitoes
Andrea
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was very hot and we were told that for the time of the year the a/c wasn’t on. We had to sleep with the windows opened but the noise was terrible. After that they gave us a portable air.
Haitham
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Centrally located within the historical area. Walkable to all attractions and points of interest. If you are into staying at a historic building hotel this would be a good choice.
Gina
icon-
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room was clean and comfortable, and the hotel is located close to many historic buildings and museums.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Virtually everything that you would want to see or experience in Florence is within a few minutes walking distance from the hotel. Front desk staff is friendly and helpful, the rooms are comfortable and clean, and the housekeeping is excellent ( a rarity these days in my experience). My home away from home in Florence.
Lauren Victoria
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good location
Yvonne
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Ideal for walking to the galleries and main areas like the cathedral and Ponte Vecchio. Small but clean room with good selection of toiletries. Very nice breakfast. Friendly helpful staff for recommendations for restaurants too! Will definitely be there again.
Merilee
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I was disappointed with this hotel choice as the room I booked was not the room I was given, in fact it is not pictured on the website at all. I booked the "Junior Suite" which is shown as a bright, large well furnished room with two windows. https://www.borghesepalace.it/wp-content/uploads/2017/05/19-1.jpg But the room I got was dark with one window and a bathroom terribly in need of a refresh. The man at the desk told me I could not expect to have the room shown that it was only a catagory. I travelled through Naples, Ischia and Sperlonga and always the rooms reflected what they showed me on the booking page. This hotel was the most cost per night and definitely not 4 star, it is the location only that saves it.
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Number of reviews per page
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