Warm welcome, spotless room, courteous staff, personalised attention. Special thanks to Mr. Asif

Owais at the front desk stood out for his charm, efficiency and courtesy. The Satvik thali at the Varuna stood out as it was absolutely delicious. The welcome was somewhat lacking and half hearted - didn’t get the drum and sweets, which I saw others receive. The rooms were clean, comfortable and turned in nicely at night. Access to the steam room was somewhat cumbersome and tedious. Having recently stayed at the Jaagir Manor, Pilibhit house, and Anandkashi - I missed the high tea.

5 star

Excellent service

Excellent service with courteous staff.

Excellent service and organization of tours Great breakfast

Excellent rooms, service and food. Exceptionally helpful staff

Amazing kind and compassionate staff.

Ye

Good location but breakfast service was not Taj standard. Food quality was good but service sucked. Rooms were ok.

Not worth the price tag. Rooms smelled strongly of cleaning supplies

A delightful bit of luxury as a relief after a two-week tour using a range of fairly budget-style hotels! The staff were all very well trained and helpful, the room was great and the food we had while there was very good. Only slight disappointment was the pool area was definitely set up for exercise rather than relaxation - no comfortable spot to enjoy a drink or light meal outside there or anywhere around the extensive grounds.

Nice oasis in Varanasi - would recommend to anyone. Dilip was very helpful staff member!

excellent customer service and great ambience and good

Staff were amazing and very helpful especially the housekeeping staff.

Awesome hotel. Great garden in the back for casual stroll. Enjoyed our stay.

Taj hospitality is wonderful. Construction ongoing but no inconvenience.

Dining area congested at breakfast.getting coffee,server concentrating one table ignoring others,managers come and go without results, Menu tastes and variety can improve Front desk is good and respon Sive,lactate in lobby restaurent good Overall room refreshness and monitoring and improve breakfast menu and conditions is highly recommended

More than Excellent Food options, it was the warm welcome and service of the entire team that made our dining experience even more enjoyable We were very impressed with Nikita, Muskan and Ashish for their constant attention and energetic smiles.

Impeccable Service