Stayed at Sherwood Exclusive Lara Resort recently and overall, it was an average experience, nothing exceptional, especially compared to other resorts in the Lara area.
The property itself feels quite dated. While the location is good, the building and rooms definitely need an upgrade. One of the main issues we faced was the air conditioning in our room, it wasn’t working properly. Despite requesting it to be fixed, no technician ever showed up during our stay. The room would get quite hot, especially in the mornings and sometimes at night, and we had to keep the windows open just to get some airflow.
Service was mixed. The general service staff (restaurant, housekeeping, etc.) were actually very helpful and polite, which we appreciated. However, the front desk staff had a noticeable attitude and were not very accommodating, which affected the overall experience.
Another major inconvenience was their strict no-cash policy. They do not accept cash at all, which can put you in a difficult situation if your card is lost or not working, something to seriously consider before staying here.
Overall, it’s not a terrible place, but compared to other resorts nearby, it falls short in terms of service, maintenance, and flexibility. With a few improvements, it could be much better, but for now, there are definitely stronger options in the same area.
