Clean room and excellent staff

Lovely clean and spacious room on 10th floor. Upgraded! Brilliant views. Great breakfast. Amazing location!

Perfect central location, very friendly staff, but Michelin restaurant staff need more customer care focus. Great breakfast and would definately stay there again

The room was cleaned well. The room furniture was looking a little worn in places and could do with being replaced.

Great location, just a short walk to old town. Our room was lovely with a view of the ocean and the city. Breakfast every morning was delicious - we would definitely stay here again.

Everything was perfect. Good bed calm hôtel Nice View from the balcony roof top with jacuzzi amazing buffet breakfast and super correct price

Room was clean with a comfortable bed and location walking distance to the marina and downtown. It has a nice View of the alcazar from the balcony. Only negative thing was it didn’t have parking. You have to leave the car in the bull plaza parking garage several feet away, the hotel does give you a card for a discounted price of 18 euros per night.

Wonderful staff, comfortable room with blackout curtains. Within 15 minute walk to city centre and soho. Good variety of television channels, even a few in English. Lovely sauna upstairs, but the jacuzzi is not warm water. Restaurant downstairs is very nice and convenient.

While the staff were very willing to assist by moving me from room 1201, which had loud humming from the rooftop, to room 1001, the mattress in the new room was extremely old and worn. I had to place a pillow under the mattress to achieve a minimal level of comfort. In addition, the bathtub jet system is unusable due to its very loud noise, which is noticeable not only in the bathroom but also in the bedroom. The breaker box near the entrance emitted a persistent 50 Hz humming sound that remained audible even when the door was closed. The wallpaper was also visibly peeling in several areas. Given the price of EUR 17, I expected a less basic breakfast. On a positive note, the restaurant visit itself was very good, with attentive service and high-quality food.

Lovely hotel. Our room was spotless and cleaned every day. The bar in the hotel was a lovely setting and staff were very welcoming. We had breakfast each day of our stay which was also very nice. The hotel is in a perfect location to explore malaga. Overall we had a lovely stay

Really nice time we had in the hotel!! Well located and friendly staff.

very good stay and great restaurant “Promesa”

Great location Very helpful staff Comfortable bed

Great view from room on 12th floor. Good breakfast choice. Convienient location near port and short walk to town.

This property is very dated. Clearly hasn’t seen any investments in the last 20 + years. The ceiling at the front desk area is held with what seems to be tape painted over. The AC units are ancient (they do work fine, though). The elevators are also very old and the grout in the bathrooms is dirty, with several cracked tiles. To make matters worse, our room (910) smelled horrible upon arrival. Do yourself a favor and spend 20-25 more to stay at a more modern, more pleasant property in that same area.

The hotel is located near La Malagueta, and right behind it you can see the Plaza de los Toros, which gives it a nice local touch. The reception staff were friendly and very helpful throughout our stay. We rented a car, and the hotel offers parking at the back. They give you a card to open the parking gate and hold a €20 cash deposit for it—just make sure to return the card when you check out to get your money back. The hotel isn’t located right in the center of Málaga, but it’s a solid 4-star option and a good choice if you don’t mind being a little outside the main area.

Bed very comfortable. Quiet. Room smallish. Employees excellent.

Good location for walking but noisy at night. Visitors should be aware hotel is adjacent to the bill fighting arena. The last night we stayed there was a concert until midnight. Hotel could use some updating. Staff excellent and rooms are clean.

Thoroughly enjoyable stay. All the staff from the porter to the reception staff to the bar and restaurant staff we found to be very friendly and efficient. I would have no reservations in highly recommending this hotel to anyone thinking of visiting Malaga

On first night had a few words with restaurant manager. After that every night was unspoilt