7.0
Pleasant
From 610 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

8.4

Service and Facilites

7.4

Traveler Reviews Hotel Eden

Number of reviews per page
20
40
Top reviews
Petulia
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10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This was a pleasant experience overall. I would return again if they provide softer pillows. Thanks, Petulia
Abdeslam
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Moi je le déconseille, la ruelle trop de brouillante De plus, pour la climatisation le propriétaire m’a demander de payer un extra pour allumer , et en plus il faisait très chaud cette nuit, la télévision ne fonctionne pas J’ai dû ouvrir les fenêtres , mais il y avais trop de bruit toute la nuit Quartier a éviter
Angel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location is excellent and very close to train and metro station. Room is clean. Front desk staff was friendly and helpful. The only thing is a little noisy in the middle of night.
Yinan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff are friendly.
Lindy
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This place is not for anyone over 50. The location while close to train is frightening, very frightening. The rooftop is not open so no bar no breakfast no anything The room has nothing in it, no tissues no soap on tap, the pillows are non existent they are two pieces of hard foam. The beds are hard as bricks. It us not a place I can recommend but the staff tried their best and were cheerful and helpful but the hotel was beautiful 40 years ago but not now.
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Nardos
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Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Convenient 5 minutes from the main Napoli train station. Reasonable price, it’s very noisy due to its location. No amenities but there are so many choices of coffee shops and restaurants
Percy
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10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Excellent location, facilities and dining options. Will definitely stay here again.
Sun Nee
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6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location benefits just minutes away from Centrale Station,
Elaine
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6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The pictures of this place are VERY misleading. And the bar / breakfast area doesn't exist.
Huu Phuc
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good location but Noisy, not desirable area, no amenities, smells, front desk person not polite on check in, can hear other room noises, Fridge not working, no glasses for bathroom, uncomfortable old mattresses.
BRAYAM EDUARDO
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8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The accommodation is what it is: cheap, easy to locate and close to the train / metro stations. Don't expect anything impressive. Just book this is your need is a room for sleep and no more.
Henry
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8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good location and good price for what you get. It is right next to the station and so convenient for visiting Naples (on foot or via metro) or outside of naples (via the train or buses). Pretty basic and can do with some update. There's city noise but not too bad in later in the evening, although there was a school group staying there in the first night and they caused noise way past midnight - tried ringing reception but no answer. Still, I am happy to recommend the hotel.
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peter
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8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

i always stay here when i visit naples because of the fair price, it is basic- the mattress wasnt great, but the staff are nice, its very clean and its an old hotel with a bit of character well located for the centre
Maurice
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2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was cleaned daily, fresh towels daily but it was not clean. Very dated 2005’s dated. Staff were okay. Plenty of shops nearby. Just not after dark as too unsafe.View of volcano in between two buildings from my window. Roof terrace was closed. No breakfast. Everything was closed. A grotty hostel pretending to be a hotel
Quadri
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with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Good but the bathroom shower door need repairing
Pauline
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room was clean staff helpful
Graham
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8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The hotel was well situated, only 100m from the main train station. Very easy to find on the main road only 30m after McDonalds. The hotel is dated, but was very clean during my stay. The room was large, with a high ceiling and was very adequate for a one night stay. If you need to stay nearby the train station, this hotel is perfect.
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Pauline
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Leisure
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Air con good, great location near the station , bathroom great
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Very dated hotel. There was only one towel for two people. The television and aircon didn’t work. Smelled like cigarettes all over the place. Avoid if possible.
Nikolas
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The deadly sewer smell would be enough to disqualify them or have them shut down in an honest city. But, let us add the tv, safe and refrigerator didnt work. I gave them all day to attend to any. They did not. I left after night one. The room had no heat either and the noise was ever present and ear splitting. You wont sleep. I asked to change rooms 4x. They had many. They would not unless i paid 20e extra for a room that was vacant. I stayed here the year before. They did not remember or respect. It was ok then. I was going to book here again before this treatment. Not now. They are great business people. Not.
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