Overall Ratings & Reviews The Telford Hotel, Spa & Golf Resort

Great stay, room was spotless and comfortable. Highly recommend the restaurant, such lovely food and attentive service. Wouldn’t hesitate to book again.

Really nice hotel. Nice clean and comfortable room. Very spacious room and bathroom. Couldn't fault anything about our stay .breakfast was really nice with plenty of choice for any tastes. Overall a nice experience for me and my daughter.

Very disappointed went with a golf group and had two nights booked decided to travel up the night before so booked separately and the first night room had air conditioning and when we check we asked if we could stay in the room and was told no but the room would be the same on moving rooms the room had no air conditioning and was not as nice. When we wuerries this we were told not all rooms have aircon but this is advertised on their website. The member of staff calling himself the operations manager was very arrogant and just kept repeating yes to us when we asked questions and had no answer apart from this he just wanted to get rid of us. When asked about rectifying this he gave no response apart from give me 10 minutes and never came back to us with an answer. Would avoid this hotel like the plague. The money we paid for 3 nights hotel and golf was definitely not worth it and the golf course was in poor condition and the hotel was very much below standard.

From the second we walked in we were greeted with lovely reception staff, the lady who served us was amazing kind and always had a smile , the room was unbelievable and clean, would 1000% be my first choice for a hotel getaway again!

Amazing stay staff brilliant as usual

Amazing stay for me and my boyfriend, staff were really friendly and even gave us a free breakfast for my birthday. Lovely touch of a balloon display and birthday card in the room too. Would definitely recommend!

We had a lovely stay, nice room, very attentive staff, slightly disappointed about the bar being closed when we arrived back, after we was told it would be still open, apart from that everything was good.

Lovely quiet arra to rest durung business trips, but paying for additional room space wasnt worth it as i had trouble getting in and out the shower due to the door being tight to the toilet. The restaurant also seems to have gone down hill and i was served almost burnt and greasy chips with my gluten free meal

Really convenient for visiting our site in Telford. Room facilities not consistent as some guests had fridges but i upgraded and tye bathroom was rather tiny so struggled getting out I f the shower and restaurant food seems to have gone downhill. I had gluten free fish and chips but the chips were very dark and greasy. We therefore opted to eat out the next night.

A comfortable stay in a beautiful setting with very friendly staff. We got upgraded, chuffed! Breakfast delicious. Will be back.

Really good. Lovely people working there, really helpful, friendly and polite. Car charger 100kw so a decent one. Very comfortable and peaceful room. Good gym, range of free weights as well as fixed, bars, cardio machines. Breakfast good too.

The hotel on arrival had a clean look with a pleasant perfume smell. The front desk service and booking in was quick and well explained. The room was clean warm and well presented with spare pillow's if needed. The swimming pool is heated and the gym is properly equipped. The menu is typical of a chain hotel.

Brief stop over comfortable and convenient

Great hotel with good facilities. Comfortable spacious room and good food.

This is a lovely hotel . Staff are great . Breakfast was lovely

A solid big hotel venue. Unfortunately my room was very cold. Radiators on full but only luke warm. Air con with no manual override. Should expect to have to wear jumpers in bed but that’s what it came to. They fixed it for the second day, however

We stayed here for two nights. The Hotel is very relaxing and the staff are all really helpful. The room was very quiet, stylish and clean. There were a couple of things to make it better, cobwebs on the ceiling (high up and only noticed when in bed) and the grout in the shower was stained. The food and drink were all really good and we would recommend the breakfast! We would most definitely go back again as we didn’t use the spa on this occasion

Excellent hotel and spa

Staff were friendly and helpful, the breakfast was excellent, however the cleaning could have been better particularly areas like the back of the bathroom door you see when using the room

A really lovely, quality hotel. First class service. Nice large rooms. Excellent food. Definitely recommend.