I booked 4 rooms for our group and everyone was satisfied. One room was a little noisy with street noise bcs it was closer to ground level. Otherwise everyone slept well, the rooms were clean and well appointed, staff was friendly and the location was perfect. I recommend this hotel.

Perfecto para tener una estancia bien agradable en Madrid todo bien cerca, la atención de primera y lo están remodelando y se ve precioso.

Excellent hotel in a wonderful central location. Our room was well-maintained, and the staff was very friendly & helpful. ‘Highly recommended.

Fantastic, warm welcome very informative and friendly. Great location to explore Madrid certainly be back.

Everything was great and the staff very friendly.

Room was clean with a nice patio. Bed was very comfortable. Great location. Breakfast was not great.

Lovely polite and professional staff. Fabulous room for a fabulous price! Breakfast was very varied and had everything we could have asked for. Just wished we could have stayed much longer. Thank you for a wonderful stay in Madrid.

I had an absolutely wonderful stay at Room Mate Alicia in Madrid! The location is simply perfect — right in Plaza Santa Ana, surrounded by great restaurants, cafés, and within walking distance of so many major attractions. The hotel itself is stylish, modern, and incredibly comfortable. My room was spotless, beautifully designed, and very quiet despite the lively area outside. The bed was super comfortable, and I loved the large windows that let in so much natural light. What truly made the experience exceptional was the staff — friendly, professional, and always ready to help with recommendations or anything I needed. Their hospitality really made me feel welcome. Breakfast was also fantastic with plenty of fresh and delicious options to start the day right. Overall, I couldn’t have asked for a better stay in Madrid. I highly recommend Room Mate Alicia and would definitely come back!

Great location. Friendly helpful staff. Clean modern rooms

Perfecta ubicación el servicio al cliente es excelente

Very spacious and clean rooms, stylish, great location. Couldn't ask for anything more!

Liked everything, room, location, staff, breakfast. I really enjoyed staying there over Christmas, I would highly recommend.

Excellent!!! Everything is good.

Excellent service staff every one of them superb.

Room temperature cannot be controlled, the room was too hot and uncomfortable, we did not get proper sleep the whole time we were there. Cleanliness could be improved as the room was dusty. The staff are friendly and warm.

Staff was great, beautiful view

Great staff. Great area. Clean/comfy room.

Great location on pretty Plaza Santa Ana. Very helpful and friendly staff. Upgraded to a duplex room which was lovely. Definitely would stay again.

Great location

Everything was perfect