The air conditioning was very good. My room was very comfortable and clean. The was very polite and helpful.

Friendly staff, great coffee!

Located close to the downtown and train station - easy walk through the underground walkway under the tracks and up to the old town walking area. Staff ready to help with any requests in spite of language difficulties at times. A bit noisy due to main roads in front of and on one side of the hotel and the train yard across the road in front but still no problem sleeping.

The hotel was easy to recognize and was well situated: close to the train station,the historical city and seaside. The condition of the room was disappointing as the hotel needs some upgrades of paint, window treatments, and flooring. Otherwise it was a pleasant stay. And I enjoyed the breakfast.

Staff is very friendly accomodating. Rooms are clean, but small. Can easily walk to the town areas churchs and mosaic museum. Few good restaurants nearby.

Breakfast was excellent with great cappuccino and croissants. The room we received was airy and roomy and bright. Very happy with the service as they even lent us their adaptor. Excellent location…300 m away from the RCI pickup point for our cruise.

It was in a great location. The rooms was clean and service was great.

Good sized family room with 2 singles plus good sized double. Decent bathroom. Great location for train station & cruise transfer and short walk into the centre. Nice mixed breakfast offering

Everything was great staff very helpful in providing information for local pla es

The hotel was a great location for us to get to the Cruise port. Overall, it was basic hotel that was clean and modern.

Super nice hosts and good breakfast

Great stay here. A little away from the centre of the city but only a couple hundred metres from the train station. Nice room, helpful staff and good breakfast. Area along canal was a nice walk

The staff at Hotel Mosaico were very friendly and helpful, and if not for them, I would have rated the hotel even lower. When we arrived, there was no air conditioning in our room and no instructions whatsoever about how to turn the air on. It was sweltering. The staff gave us ice for our drinks. The refrigerator was also not cold and it took about 12 hours to get that way. Worst of all, however, was the tiny shower. The shower door folded in, there was no room to shave your legs, and there was not separate shampoo, conditioner, and body wash … there was an all-in-one product that was not kind to my hair. The shower was smaller than what we have in our camper!!! It took a very long time for the water to get hot in the shower.

A decent hotel to stay the night before a cruise. Close proximity to o train station. Nice to have a morning breakfast.

Good location near railwary station

Breakfast was great

It was perfect for overnight to cruise ship. The city is walkable with an excellent city pass for sites. The mosaics are wonderful in the city. Make sure you know how to walk thru the train station to get on the right side of the street. You do not need to walk all the way around the station, the hotel is on the opposite side of the city center.

Our family of 4 (kids age 9-11) stayed at the residence (more like a Airbnb) in early October 2024 for 1 night before going on a cruise. We arrived late and checked in around 8:30pm. To find our way from front desk to the suite is hard and it took us 30 minutes! So be prepared. The suite is quiet, clean and very spacious. If you will stay for more than one night, this is a good place. Bring your own food and water. They don’t provide electronic kettle or coffee machine or microwave. Staff is friendly. They helped us to call taxi service. Generally speaking, good value, great location, good staff. We highly recommend.

Good breakfast included.

Awesome