Hotel itself is great. Clean rooms, great breakfast, and friendly staff. Elevator was having a few issues. Location was close to the train station but a good walk to most touristy things. Streets are a little dark at night so be aware of surroundings but likely not a concern in busy season.

The room was clean and comfortable. The staff were very helpful and courteous. We would stay there again

Water leaking shower boots and electric sparks on hair dryer and no tissues and no water. Even shower boots did not properly closed

Breakfast wasn’t good quality most of the food offered are pastries. The shower and the toilet are inside the room tucked into the corners just next to the bed. so using them when the partner is sleeping was almost impossible. The rooms were clean and the staff was wonderful

The hotel was perfectly situated for the train to Herculaneum and Pompeii but also near the metro and within walking distance of everything in the historic centre. Despite that, it was very quiet too!

Lovely staff, so helpful. Would definitely recommend this hotel

I was treated with so much kindness as I was welcome very early before my checking and Enzo at the front desk accommodate me so I could get my room ready very informative a super nice gentleman as well as the rest of the hotel employees The Night Shift front desk excellent as well. The hotel is in a fantastic area nothing but positive remarks about this hotel which the employees go about and beyond to make you feel welcome and care for congratulations on this. Blessings

Overbooked Had to go to another hotel

Property location was very bad & amenities were basic . It’s not a 4 star hotel & def not family friendly .

Hotel is immaculately clean. All the staff were very nice and front desk super helpful. We loved Enzo at the front desk but truly all the staff was helpful and very pleasant. Walkable to train and bus. Safe but you are in a city so I wouldn't walk around by myself after 9. Good breakfast and can eat on the rooftop. Can also have a drink on the rooftop in the evening.

Excellent customer service and very friendly staff.

Great location

Good place for a stay in Naples, close to the train station and old town. Close to the main streets so easy to safely navigate.

Excellent Hotel and service

The hotel is beautiful, very welcoming and the breakfast is wonderful. Bedrooms are clean, good sized and quiet. The area around the hotel is dirty and overcrowded, but there are some good places within walking distance.

Excellent staff.

An absolutely beautiful hotel made even better by a friendly, kind staff. Rooftop is wonderful and breakfast delicious.

Great location. Front desk super helpful and friendly. Room was very clean and spacious.

Great place to stay very clean and comfortable and central location - handy for all transport but be aware of hidden charges if you use roof top seating for drinks late at night - they can run expensive

very heloful staff