Overall Ratings & Reviews The Ritz-Carlton Maui, Kapalua

Amazing!

We splurged for a milestone birthday celebration for my husband. The resort is stunning. There are a lot of kids and families but if you aim for adult only areas before families are up it works out well. Beautiful resort

Beautiful resort! Guest service was outstanding throughout the property and everything was clean and well-maintained. Margie at the front desk went out of her way to ensure we had an excellent stay and even helped us book our next trip. The only thing missing is a full service dining option for dinner. If you want something other than a limited menu/bar service meal (or the luau which occurs two times weekly), you have to leave the resort for dinner.

I booked this trip on a Sunday and left the next day, on a whim, just needing to clear my head. I've never left a resort in tears before, but this last week at the Ritz, solo, was the happiest I've been in a very long time. I met so many great people that reminded me there still are good people in this world. I cannot say a single bad thing about this resort and the surrounding area. I will be back

Beautiful property and attentive staff. However, expensive dining and no option for self-parking.

Amazing.

Beautiful tropical environment exceptionally maintained. Dining options didn't vary much and were overpriced for value. Warm vs. hot dishes, very small portions. Very friendly staff.

You cannot surpass the excellence you receive at the Ritz Carlton. I would name two things that make this hotel excellent: the accommodations and the wonderful staff!

Everything was perfect. A week we will remember forever.

The very definition of paradise. From the incomparable staff to the amenities and locale, The Ritz-Carlton Kapalua is an absolute dream destination. Highly recommend!

Will stay here again.

Everything you needed is there on the property. The only thing I wish they had was a shuttle bus. Unless you have transportation, you have to take a taxi. Other than that the concierge the staff were great. I did miss having Poi at the luau.

Gorgeous property. Nicest lobby lounge area and swimming pool I've ever been to. Staff is superb, and exactly what you'd expect from the Ritz.

Margie from front desk was amazing! Informative and helpful. Mayra from housekeeping was great and attentive. Had an amazing time.

Wonderful

Beautiful property, great staff

Excellent place! Only draw back is location. Pretty far north and gets windier than down south

We loved our week here! Great views, food, hospitality, and amenities. We would recommend this resort and return again and again. I’m

The view was beautiful .

Amazing hotel with amazing service! I left my jackets behind and they FedEx it back to me for free! Thank you.