The staff demonstrated a high level of professionalism, helpfulness, and excellence. However, certain areas warrant improvement, specifically the acoustic insulation within the guest rooms and the restaurant. Additionally, extending the operating hours of the snack bar would be highly beneficial.

L'hôtel était très propre, extérieur bien entretenu, personnel sympathique. Les repas excellent, varié et les custom super...et les chambres vu mer sont top... Je le recommande sans hésitation

Der Ferienkomplex hat unserer ganzen Familie sehr gut gefallen. Auf dem Gelände gibt es drei verschiedene Pools, das Animationsprogramm ist interessant und abwechslungsreich, sodass keine Langeweile aufkommt. Im Restaurant gibt es viele Sitzplätze, daher findet jeder Gast immer problemlos einen Platz. Das Essen ist vielfältig und lecker. Es gibt Aufzüge und die verschiedenen Bereiche sind insgesamt sehr praktisch gelegen. Manchmal hat man das Gefühl, dass einige Möbelstücke ausgetauscht werden könnten, aber das hat unseren positiven Gesamteindruck nicht beeinträchtigt. Alle Mitarbeiter sind sehr freundlich, der Service hat unserer Familie gut gefallen. Ein besonderer Dank gilt Iryna an der Rezeption – sie hat alle unsere Fragen beantwortet und war sehr geduldig mit uns. Vielen Dank für diesen schönen Urlaub!

Great staff, lots of kids entertainment, good food with variety. Room was the only let down with a revamp needed - rotting wood and black mold which is a shame to be it’s only real let down.

This resort is great if you have young children. There is really nothing for adults to do. The evening show, pool setup and outdoor activities are all geared to kids. I only stayed for 3 days, but would have been bored if I stayed for a week. There are excursions off the resort and a small town and beach nearby to walk to, but we did those in one day. There is one very noisy buffet restaurant. That's it. Having said that, my son loved it.

We had a fantastic stay with our two young children. The facilities were clean and well-maintained, and there were plenty of food and drink options to choose from. The only two downsides were the extremely loud atmosphere in the main restaurant, which made meals a bit stressful, and the beach shuttle service. While the shuttle is a thoughtful touch, it only seats six people, so we ended up waiting around 30 minutes both to and from the beach to ensure we got a spot.

Great experience , great 4 star hotel. Good entertainment coming for the summer and great food options. Special thanks to Sofia and Melissa on reception very good front staff! A smile and positivity makes the whole stay worth it!

We enjoyed it, we found some great areas to entertain our daughter. Wonderful staff and friendly. The condition is not at the top and needs a renovation this winter. However, I strongly recommend it as it has all you need to have fun.

Our son caught hand foot and mouth from the pool. Furious as from reading other reviews he seems like a common problem. Why arent they communicating the issue and resolving it? We would never have let him in the pool with warning

If you are traveling with little kids, this is hotel for you! even if you are a family with older kids, go somewhere else. each family had at least one kid who was less than 4 years old and most of the time more than one kid. There is a lot of cranky kids everywhere. :) I like proximity to the beach, all-inclusive options were good with plenty of healthy options and wide selection. There is only one restaurant where you can get food and it does get packed and noisy. There is also a bar and a pool snack hut which is convenient during the day and to get food in between the meal service. The drinks are very bad - seems like pre-made and a very cheap alternative. stick to wine, sangria and hard liquor. what's strange that the ice-cream at the bar was not part of all-inclusive and had to be paid for. The shows for kids were good but i felt started a bit late, 8:30pm and went past 9. Adult shows went past 10pm. it was impossible to rest because the sound traveled well.

Absolute dump would not recomend this place to anyone

Good value for families. Big parking lot (parking can be tough at many hotels in Mallorca), large rooms, good food, and staff was friendly. Downsides: a lack of shade, the common areas felt crowded, drinking water was often inconvenient. I would stay again.

Lovely stay but as its a family hotel be prepared for it to be loud.

Rooms and staff were great. Some areas are a bit tired looking. Big outside bar entertainment area is nice but indoor facilities aren’t enough for a hotel of this size, (5 Blocks of 8 floor buildings). Food was poor apart from breakfast. Dinners were cold and freshly cooked choices were overcooked pork or fish every evening. Pizza oven made sure that was an option every night.

It was great for Families and lots of entertainment.

Horrible!! My bed was broken, lose and moving if you slightly touched it and had big yellow stains on sheets and pillow. We got another room to sleep in for the night in another building. The next day at lunch time, they still did not fix bed or even change the dirty sheets. We had to complain 3 times before anything was done. One expects that dirty sheets would be a priority. I felt grossed out the rest of our stay. We got another room the next day, but it was too late, everything just felt dirty. On another note, they have a kiddy pool with slides. Our kids found poop in two different locations on the slide, when we told them this, they asked the lifeguards to check, they didnt find it, and because of that they did not close down and clean it. There is water pouring on the slides from above, we mentioned it probably got flushed with the water, but the water is still contaminated. They chose to not listen and not clean the pool. We did not use this pool after that. Disgusting. Overall they did not take action on cleanliness as one would expect. The resturant is super noisy and the food was bland. I do not recommend this hotell at all.

bar staff were very friendly. food was better than expected given some of the reviews. Pool area was loud but that is expected as a family hotel.

The hotel is good , good location for people who rent a car and want to explore calas Dinner and breakfast area is very small for all the people, tables empty and don't have distancing The bar closes early No place to eat nothing after dinner Internet only free in common areas, for have it in rooms you need to pay

Enjoyed my stay at Eurocalas, friendly staff, clean, great pools, nice food.

Great stay, was disappointing staff at the pool did not know how to use the chair lift as I could have done with assistance getting in and out of the pool. I would also suggest that when borrowing bats and balls etc that a room number is given to ensure return, my daughter tried to play table tennis many times but the bats had not been returned which was frustrating. Cesar is an excellent asset to the hotel, he has a lovely way with him and was very pleasant and great at his job.