Radisson Blu Athénée Palace Resort & Thalasso, Djerba

Explore Radisson Blu Athénée Palace Resort & Thalasso, Djerba
8.2
Very Good
From 622 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

8.8

Service and Facilites

8.2

Traveler Reviews Radisson Blu Athénée Palace Resort & Thalasso, Djerba

Number of reviews per page
20
40
Top reviews
Mustapha
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nothing to complain about here, great welcoming and excellent customer service from staff (need a bit of work on security attitude at the front gate) very neat establishment specially the bar for drinkers, definitely coming back every time going to the island.
Vincent
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8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is in the hotel area so not a lot of facilities nearby. As you would expect the hotel has all the facilities tourists require
Kristina
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10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room was nice, but many details could be better. The paint job. The electric.
Miss Shamila
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I visit Djerba regularly and was told that Radisson Blu was one of the best hotels, so I decided to stay there to celebrate my birthday. Unfortunately, I was very disappointed with my experience. Despite it being my birthday, there was no acknowledgment at all — no greeting, no small gesture, nothing. I arrived late after missing my flight and travelling for over 12 hours, yet there was no warmth, care, or consideration shown on check-in. No welcome drink, no courtesy, and no sense that guests were valued. Throughout my stay, I felt the staff were disengaged. They rarely spoke to guests and mostly interacted only among themselves. This made the atmosphere feel unwelcoming and impersonal. Based on my experience, the service was far below expectations. I have received far better service in Uylesse Thalasso hotels and even 4 star hotels such as Vincci dar mideon, where staff are attentive, friendly, and genuinely care about guests. Sadly, this stay did not feel like a birthday celebration at all, and I would not choose this hotel again based on the level of service provided.
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marie-christine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Parcait
VINCENZO
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room ok staff not on the level of 5 star
Gerald R
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10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This hotel is wonderful, a palace, great staff, superb everything and price is reasonable. Breakfast fantastic!!
Charles
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10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Nice place
Julie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Rien à redire, nous avons été accueillies comme des reines et nous tenons à remercier le personnel pour sa gentillesse, bienveillance et disponibilité. Nous reviendrons!!!
Marie-Helene
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Personnel disponible et très aimable. Chambre spacieuse. Piscine impeccable
Mehrez
icon-Leisure
Leisure
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The hotel not very well maintained
Chloe
icon-with Partner
with Partner
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

L’hôtel est agréable et calme. Certains membres du personnels ne. Les services proposés sont intéressants mais un peu cher (par exemple le café).
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Rude staff in all areas, terrible service, problems every single day. Disgusting rooms, disregarded when making a complaint. Rooms are never cleaned. All Inclusive is not all inclusive. I would never ever recommend this hotel to anyone. It’s a waste of money. Spoilt my whole holiday.!
Manef
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The hotel has a fantastic location with direct access to a beautiful beach, and the swimming pool area is great for relaxing. The staff are friendly, professional, and respectful, which made the stay pleasant. However, the hotel could benefit from some renovations to freshen up the facilities. Unfortunately, some guests were not very respectful, which affected the atmosphere at times. Overall, a good experience thanks to the team and the location, but with room for improvement.
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hamdi
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

That was a great time spent Great beach . Restaurateurs and food
Alexandre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This stop was one of many for my honey moon trip. The overall experience was amazing. Not because it's as luxurious as the Four Seasons (it's not) but because the staff was able to quickly adapt to challenges and come up with a quick solution. Keep in mind that if you act like a self entitled ********** dont expect the staff to try their best with a smile. You need to treat them like human beings such as you. Don't think that because your European or Asian or any ethnicity that you are more cultivated and know better. Overall the facilities were nice. The beach was nice and the huge outdoor pool as well. Regarding the food, the breakfast buffet was amazing, great selection of sweet and salty but if you show up 20 minutes before the end don't expect to find all the great selection althought there is still a lot of amazing stuff towards the end too. The downside is the food for lunch and dinner for the restaurants. They have Asian, Italian and local food but it's quite average. I didnt even bother trying Italian or Asian food. On a positive note the Turquoise restaurant near the pool has some good things until 5pm (the pizza is so-so). The cocktails could have a little more alcohol in them, I found them a little weak in that regard (the pink lady is pretty good and refreshing). Overall it was a great relaxing experience. The staff is fantastic. Shoutout to the front desk lady bosses Malika and Fathima who know how to take care of everything.
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Bouraoui A F
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Beatiful hotel. Excellent cuisine. Professional staff. Highly recommend.
Taoufik
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Was very good
Toni
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great food!!
Manel
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The stuff are bad, they dont welcome tunisian guest as they welcome the tourists ! We are tunisian and we live in usa . Its not the same respect and value they give to tourist. We heard One of the stuff saying bad words about us at the SPA area. Everything else is great clean and quit. I would give 1 stars just because of the stuff.
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