Overall Ratings & Reviews Hotel International by Maistra City Vibes

The check-in experience was terrible

My room had poor sound proofing, and I could hear people talking on the street and in the next room.

Staff was incredible and helped in any way there could. Friendly all the time.

Excellent.

great stay

A little outside the main touristy area but still walkable - 15 to 20 minutes to main square - hotel is very clean and quiet. Stayed there twice within 2 weeks and were very pleased with both stays. They even provided a nice box lunch at no charge when we checked out at 4AM to catch our flight. If we are ever in Zagreb again we will be back

Loved so much here,- bed, foam roll, shower, location, room phones, traditional coat hangers to dry clothes, space to unpack, big window that opened, easy TV to find news in English. The front desk staff went to great lengths to help always. Huge issue was no temperature control. It was still 80F degrees everyday. They'd turned off the air conditioning for the entire building for the season.They did provide a fan. I needed to keep the window open all nite which meant no sound proofing. They advertise having air conditioning and heating, but may not depending on the time of year. Each room should have temperature control for truth in advertising.

I chose the hotel for proximity to a conference location, it was a very nice stay and excellent staff and facilites

The dinner is fair in terms of the price of thevhalf board. The drink is too expensive.

Roomy rooms, clean and great breakfast buffet

It all started wrong as I have reserved the room with breakfast through the hotels.com app, but when I arrived at the hotel I was informed that breakfast was not included. After chatting with Kathrine from Hotels.com app it was just confirmed to me that this is the hotel policy. Strangely though when I asked whether I did choose breakfast option I did not get an answer. Just got that this is the hotel’s policy. Further to that my room had an issue in the bathroom where the ceiling was dripping water, after the technician came to see, he informed me that the next day we were going to change room. The hotel never informed us, we were in the room until 11am, no one called or visited. We went out in the city and when we came back our key was disabled because “you were changed room why did you not come to reception?” Overall it is unfortunate on how hotels.com handled my reservation.

The hotel is average. The frustrating part was being there for two nights - two rooms - one room was fine but the other one had a broken AC the whole time we were there. Tried calling to have it fixed - had someone come see it twice. The very last time it turned off completely and we slept in complete heat. Hotel just said sorry about it and nothing else. No option to switch rooms - nothing. Wouldn’t recommend coming back!

Beautiful renovated .I will come again !

For short stay it was a very nice hotel

Thanks for a great stay at your property. Good location. Parking was easy. Thank you.

Best hotel very good thank you

Spacious room, convenient location close to the airport and downtown. Staff were friendly and helpful

Excellent, staff, clean, rooms.

Clean and convenient, close to the center (walkable). Excellent breakfast.

Fantastic hotel. The staff was very friendly. Marko at the front counter was helpful. 10/10 would recommend.