The only good thing about this hotel was the breakfast, the place is old and dirty.
Carolina
with Children
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Buen hotel, limpio, buen trato, frente al mar, buen desayuno!
Montserrat
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Siempre nos gusta visitar este hotel.
Richard
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The rooms are a little dated. But, it’s beachfront, the pools are nice, the bar and dining area is nice, the restaurant is top notch, breakfast, lunch and dinner are very good. Parking is convenient. The staff is great. I go to Jacó a few times a year and I doubt I’ll ever stay anywhere else again.
Jack
with Children
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
NEED TO DO SOME STRUCTURIAL REPAIRS.
Jack
with Children
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The building itself needs some TLC to make it look safe.
Louis T.
Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
We enjoyed the pool and the access to the beach!
Ismael
Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The food was amazing delicious 😋 at Cocos Restaurant Paradise Jaco Beachfront, the staff were very friendly, great hotel and view of the ocean.
Harold
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Para ser un hotel pequeño se esfuerzan para agradar al huésped
Ethan
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Yes
Shelia
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Its a bit rundown but staff was great.
Jorge L
Friends and family Family
6.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
La habitación estaba sucia
Barry
with Friends
2.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
We showed up one day late and they gave our rooms up and we paid for three days but they did accommodate us, but the room was a joke. They said it was an upgrade an apartment. I wouldn’t let anybody stay in something like that rundown the showerhead connected to the wall was leaking couldn’t take a shower. Toilet barely flushed pretty funny.
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Cary
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Room was clean and quiet.
Good nights rest.
Breakfast was great.
Vahy
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Beautiful hotel and staff
William
4.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
the staff was fine, the facility was in bad need of repair. the room was not secure
David Thomas
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The place is old and obsolete, but it’s a great location and great people work there. I’m very inexpensive and you get a nice breakfast.
Martin
with Partner
2.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
I was dumbfounded with this hotel after reading the reviews. I can't possibly understand if I was at the same hotel as the ones who wrote recent reviews. We booked four nights. First of all they offer "free self parking". Well the hotel is on the public beach and the public beach has parking which is always full especially at night. Lucky if you can park anywhere near the hotel and you have to park on dark side streets at night way away from the hotel. The room was incredibly run down. The balcony door lock was broken which made the room totally unsecure. The hot water was scarce and the drain was partially clogged. The internet was horrible and kept going in and out. Only one plug in the entire room worked and to charge your phone you had to unplug the TV to use it. The coffee machine was brand new, never used, until I realized that this was because the TV outlet was high up on the wall and the plug could not reach this TV outlet, so it was useless. The beds and the linens were very clean however. The pictures on the website of the pool were deceptive. What was missing in the photos was that the pool was packed with people and children all day. It was impossible to even attempt to swim in it. I would characterize it as a "kiddie wading pool". Every chair around the pool was occupied so there was no where to sit.
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harry
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
No hot water for even shaving
A/C constantly leaked water - therefore always a large puddle
Extremely small room
Room had a poor feeling.
I moved out after 3 days as the room depressed me.
I should receive a full refund
Kamaria
Leisure
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Staff was friendly and accommodating, the restaurant had delicious food and you can't beat the location right across from the beach. I would've given five stars but the suite I stayed in needed an update and/or replacement of the jacuzzi. I was unable to use it because stuff kept coming out of the jets. Other than that I really enjoyed my stay